CARMAX MECHANICSBURG

“Janet was AMAZING working with us. We were approved for the car we wanted after being given the bum's rush at H&H in Shippensburg. My 23 Blazer is beautiful, affordable payments, and everything was approved and ready when we came into the store. We were in and out in 1.5 hours with our dream car. I am NEVER going to a traditional car dealership again.”

“I purchased a Ford Mustang eco-boost in line 4 and after driving it for eight days, I decided that it didn’t have the power that I was looking for. They were super helpful and allowed me to return the car with absolutely no fees and a full refund. They actually do the money back guarantee and the customer service was amazing throughout the entire process. Josh was in my sales associate and he was extremely helpful. I would definitely recommend a friend to the dealership.”

“First of all, like others have said, this was by far the best car buying experience I have ever had for a new or semi-new car. I absolutely hated my experiences the last time at two different regular dealerships and I was determined to avoid a repeat this time around and swore I would never go back to those places again. So we avoided brand new cars at all cost so we wouldn’t have to deal with them. Carmax had very low mileage near new models we were looking for so we had one delivered to the Mechanicsburg location. From the start, you could tell things were different in a good way. Janet was our sales consultant and she was so nice and funny and it was just a pleasure to work with her during our time there. She was on top of every detail every step of the way. I was very impressed. Also Austin the sales manager was super helpful when he was needed and so positive. During our exit paperwork time, Jyoti was super nice and just so easy to work with and everyone just made it so stress free compared to normal car buying experiences. Also this location was immaculate as to the condition of the property in and outside. Everything was just so on point. They even took care of a mark or two we saw on the car before we left and immediately someone was on it taking care of it. I could go on and on, but they lived up to being a great alternative to the usual dealership experience. We WILL be back, and we had to travel a few hours too, but it was worth it. Also before I forget, once I got home I needed to take care of something I forgot about with something we didn’t end up needing and Mason was the on call sales manager at that time and he was super nice and accommodating and took care of my issue immediately as did Jyoti. Just a superb experience dealing with everyone there.”

“One of the best car buying experience I've ever had. Had 2 cars lined up to test drive and ready when we got there. Sat down talked numbers. We were out of there with a new car in less then 3 hrs. Thank you Mason on making this stressful process such a breeze.”

“Amazing Experience with CarMax in Mechanicsburg! I recently brought my car to CarMax because the paint was starting to peel and fall off. I was of course concerned since it had been less than a year since I purchased it. From start to finish, their team was absolutely incredible! They were helpful, professional, and extremely diligent in making sure my car was properly inspected and repaired. To my surprise, not only did they fully cover the cost of the repair, but they also went above and beyond by addressing a few additional issues I hadn’t even noticed. They ended up repainting the entire car! The paint job is flawless!! My car looks better now than the day I bought it. The customer service and attention to detail were truly outstanding. A huge thank you to the CarMax team in Mechanicsburg for their exceptional support and commitment to customer satisfaction. I will absolutely continue to recommend CarMax to friends, family, and anyone looking for a dealership that truly cares about their customers! Ps. This is my second car through CarMax!”