Crown CDJR

“Easy experience. Called ahead and James had the Jeep ready for a test drive. I arrived later than expected, and he stayed late when I decided to move forward with the purchase. The staff, including James, and Jacob were incredibly easy to deal with during my time in Cleveland. It was definitely worth a 28 minute drive! If you are looking for a Jeep, and live around Chattanooga, definitely expand your auto trader range to make sure you check their prices.”

“We originally went out looking for a smoker today but ended looking at a Wrangler this location had on their lot. We had the pleasure of working with Ryan V. and he gave us exceptional customer service. He was down to earth and easy to work with as well. 10/10 recommend this location and especially Ryan. They have a great selection.”

“Took my car here for a recall got it back 3 days later for a 6-hour job. Then my two door speakers don't work after the recall so I said hey can you check it out for me. they say yeah. Lol 4 days later I get it back and now The only speakers that work are the ones in the dashboard lol then I get told it's not their fault basically deal with it then I go and pick my car up just thinking the two front speakers don't work and maybe in amplifier blown but no The driver side back seat wasn't put back together right the headliner is broke on the driver side and sagging. It' has a big crease in the middle and a bend .the passenger side pillar it's just hanging there.. almost 2 weeks and this is how I get my car back do not trust these people and their service desk is absolutely terrible. I understand my car is not brand new. I at least expect better of these people. All they tried to do is hide things now I'm sitting with a charger with no working audio system broken headliner broken pillar and slowly going around the car pushing things back into place I can understand one or two but six or seven That's a little too much. Especially since one of your employees at the front desk already helped me put my pieces back in the first time I picked up the vehicle because you left them in my cup holder. everything was working when I just went in for an airbag recall absolutely do not trust these people with your vehicle. . The staff was rude including Hannah who even called me on day one and told me they accidentally fried my harness. But now all of a sudden there was no issues And we sent this to our technicians they said there's possibly no way we could have fried anything well obviously you did because it doesn't work but hey you know what I'll figure it out and I'll pay for it and I'll make sure to keep posting on here the progress just so you guys know when a professional breaks it down and they show me exactly what you blew up . They looked me in my eyes and told me there is no way that doing the airbag recall could even affect the radio whatsoever or the speakers or the amp.. .... You're an absolute liar it's tied directly into it but yet this is my fault even though Hannah told me out of her own mouth that they fried a wiring harness and it's going to take a few days so here come get a rental on us. You don't do that unless you mess something up..”

“I was in the market for a pre owned vehicle. I came to Crown after viewing some automobiles online. Ryan was my my salesman. I ended up buying a 2019 Honda CRV. I love love love this car. Ryan was great to work with. He had knowledge of the car and its features. He made this transaction seamless. I love the Crown Confidence Warranty that came with my automobile purchase. Two thumbs up for my experience with Ryan and Crown.”

“I just purchased a brand new Jeep Grand Cherokee and had an outstanding experience working with Colby Evans, Brandon Morgan, and Jacob Buckner. From start to finish, they were professional, attentive, and genuinely great to work with. What stood out the most was how comfortable they made the entire process. They never once made me feel rushed, pressured, or talked down to—something that unfortunately happens too often in this industry. Instead, they were patient, knowledgeable, and went out of their way to accommodate every need I had. I’ve owned several luxury vehicles from different brands, and I can honestly say the level of service I received here surpasses any dealership experience I’ve had. That says a lot. If you’re looking for a dealership that values professionalism, respect, and top-tier customer service, this is the place—and these are the people to ask for.”