Scott Clark Toyota

“After several years away from the dealership, I wasn’t sure what to expect, but Roy completely exceeded my expectations. From the moment I arrived, he was kind, patient, compassionate, knowledgeable, and incredibly understanding. He took the time to thoroughly explain everything that was found during the diagnostic inspection, clearly outlining what needed immediate attention versus what could safely wait. I truly appreciated that I never felt pressured into completing every recommended service that day. His honesty and transparency made it easy to trust his recommendations. Excellent customer service is hard to find, and Roy exemplifies what it should look like. He made the entire experience smooth, informative, and stress-free. Because of the outstanding care I received, I will absolutely be returning to Scott Clark Toyota for my future service needs. Thank you, Roy, for making what could have been an overwhelming experience such a positive one!”

“I am extremely disappointed with the experience I had at your dealership. I came in after seeing a vehicle online that I was seriously interested in purchasing. As I walked the lot, I actually found myself interested in two different vehicles and was excited about the possibility of making a purchase. What was shocking to me was that during my entire visit, not a single employee acknowledged me. I walked throughout the lot and inside the sales area, passing several associates along the way, yet no one greeted me, asked if I needed assistance, or even made an effort to say hello. I felt completely invisible. As a customer prepared to spend nearly $40,000 on a vehicle, I expected at least a basic level of courtesy and customer service. I wasn’t looking for someone to follow me around or pressure me into a sale. I simply expected to be welcomed and treated like my business mattered. A simple “Hello” or “How can I help you today?” would have made all the difference. As a manager for a major company, I understand how important first impressions and customer service are. Customers want to feel valued and respected, especially when making a significant financial decision. Unfortunately, my experience at your dealership made me feel like neither my time nor my potential business was important. I arrived excited and ready to buy, but I left feeling ignored, frustrated, and disappointed. Because of this experience, I have serious doubts about doing business with your dealership and will likely take my business elsewhere.”

“I recently purchased two 2026 Toyota RAV4s for my family — one LE and one SE — and working with Faaiz was by far the best car-buying experience I’ve had. Faaiz was patient, knowledgeable, and incredibly responsive throughout the entire process. He took the time to explain the differences between trims, answered every question honestly, and never made us feel pressured into making a decision. Buying one car can already be stressful, but buying two at different configurations is even more complicated — he made everything smooth and straightforward. What stood out most was his transparency and willingness to help us find the right fit instead of simply trying to make a sale. He stayed in communication, followed up when needed, and made sure every detail was handled correctly. It’s rare to find someone who genuinely cares about customer experience from start to finish. Because of Faaiz, my family ended up with two great vehicles and a very positive impression of the dealership. If you’re looking for someone honest, professional, patient, and easy to work with, ask for Faaiz. Highly recommend — truly a 10/10 experience. Thank you again, Faaiz!”

“I recently purchased a 2022 Jeep Rubicon from Scott Clark, and the experience was amazing from start to finish. Levvon, my salesman, provided exceptional customer service from the moment I got there. He was knowledgeable, attentive, and made the entire process smooth and enjoyable. The entire staff was friendly, helpful, and truly went above and beyond. Thank you all for helping me make my dream purchase a reality!”

“Tristan was my sales guy. I got there way earlier for my appointment but he went ahead and took me, he drove the car for the test drive I didn't want to drive in that traffic. When I said there was one spec the road (same exact car) it was at their sister dealership he took me down there so we could look at it (Toyota car was sooo much better). We started the process of buying it that day when I didn't like the interest rate they went back and looked for another bank with little lower interest. (They matched the price of the one I originally came to look at but because that one had an engine problem they didn't know about i had to go with the second one they had that was slightly higher and more miles (about 2k more miles) so they used the bad ones price instead). The financial team was great they explained everything to me got everything squared away even before I put money down they were like do you want to take this one home.. sadly I couldn't that day because I was borrowing someone else's car. But came back 2 days later to finish the payment realized we had the wrong kind of check they were nice enough to let me go ahead and take the car that night. Due to the ice storm we got that weekend it was Tuesday before I came back with the right check! Super nice and friendly everyone i dealt with. Would recommend to friends and family. This place is absolutely huge it's like it's own mall basically!! I love my new (slightly used 2025) Jeep Compass Trailhawk!! The blue color is fantastic and so me!! I've always wanted a blue car i finally got it!!”