Nissan of Marietta

“I had a great experience working with Olie at Nissan of Marietta. He was incredibly knowledgeable, kind, and resourceful throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made sure I felt informed every step of the way. His professionalism and genuine willingness to help made the experience smooth and stress-free. I did have to wait a little longer than expected due to a separate issue with my vehicle, but the waiting area was spacious, clean, and comfortable, which made the time pass more easily. If you’re looking for someone who truly cares about providing excellent customer service, I highly recommend asking for Olie!”

“We visited Nissan of Marietta because we were interested in test driving a specific Nissan model. When we arrived, one of the sales representatives told us they would get the vehicle ready for a test drive. After that, we waited for about 20 minutes without any updates, and the salesperson never came back. Eventually, we decided to leave. What made this experience even more disappointing was that the dealership wasn’t busy at the time. There were very few customers in the showroom, so we didn’t expect such a long wait without any communication. We also visited Toyota, Mazda, and Hyundai dealerships the same day. At each of those locations, the staff was organized, kept us informed about what was happening, and had us on a test drive within just a few minutes. The difference in customer service was very noticeable. I understand that unexpected delays can happen, but a simple update or letting us know there would be a wait would have been appreciated. Instead, we were left wondering what was going on until we finally decided to leave. Unfortunately, this experience gave us a poor first impression. I hope the dealership can improve communication with future customers because respecting a customer’s time is an important part of good service.”

“My experience at this Nissan dealership was excellent. I brought my vehicle in for an oil change and tire rotation, and the service was smooth from start to finish. Alex Martin provided outstanding customer service, kept me informed throughout the process, and took the time to answer my questions. His professionalism and attention to detail made the experience pleasant and stress-free. I truly appreciate the excellent service and would highly recommend this location.”

“This place is awesome. They put gas in the car when we originally purchased it! I needed to get the vehicle serviced, so I made an appointment. The team is great, the lobby is clean, and the service is superior. I look forward to getting my vehicle back, and I will tell others to pick up their car from this dealership. Thanks again everyone 💯💪🏿💯.”

“I had a great experience at Nissan of Marietta. The salesman was excellent, knowledgeable, straightforward, and easy to work with. What really got me into the dealership in the first place, though, was the social media team. They followed up with me several times in a genuinely friendly and considerate way. It never felt pushy or scripted, just professional and respectful. That follow-up is honestly the reason I decided to come in. From first contact online to driving off the lot, the experience felt well coordinated and customer-focused. Much appreciated all around.”