Safford Kia Manassas

“I had an amazing experience working with Trim to order my new 2027 Kia Telluride Hybrid in Panthera Metal! He made the entire process completely seamless from start to finish. I placed my order on April 22nd, and Trim kept me updated every step of the way with continuous, proactive communication until the car arrived on June 7th.The best part was the pressure-free environment; it never felt like we were getting haggled or approached aggressively at any point. When the vehicle was received by the dealership, Trim went above and beyond by setting up the in-car profile under my name before I even got there. That personal touch was a fantastic surprise and really stood out to me. Finalizing the paperwork and closing out the deal was fast, stress-free, and incredibly professional. If you are visiting Stafford Kia Manassas, do yourself a favor and ask for Trim!”

“The salesmen I worked with were very friendly and helpful, and I want to emphasize they had no responsibility for what followed. During my test drive, the check engine light came on, and I was told repairs would be done. When I returned, the light was gone, but no repairs had been made. I later found the car needed at least $3,000 in repairs, including an A/C compressor, alignment-related repairs, steering-related repairs, and suspension-related repairs. A $45,000 vehicle should reflect its price. Buyers expect it to be in clean, ready condition—not requiring an immediate $3,000 or more. It’s concerning that engine codes were cleared, potentially allowing an unsuspecting buyer to pay that exorbitant price given the undisclosed repairs. While the sales team was great, management needs to be transparent about the vehicle’s condition. Trust is key when making a major purchase. Here are photos showing the front spoiler held on with zip ties, along with service records indicating that even after the engine was replaced, the vehicle is experiencing the same issues it has now.”

“Went car shopping for my son’s college car and had a genuinely good experience. Robaid Khan was personable, helpful, and never pushy. The finance manager, Khalid J, was straightforward about the numbers and took the time to explain the pros and cons clearly. He was professional, experienced, and easy to work with. This is a refreshing change from some past dealership experiences. Buying a car is rarely “fun,” but Robaid and Khalid made the process smooth and about as painless as it could be. Five stars!!”

“We came in after awaiting a year to get a particular vehicle (‘27 Telluride Hybrid) and ended up going a different direction (EV9). Daniel and Ali were very helpful in getting us taken care of. If you’re looking for a fun (and knowledgeable) car salesman, stop by and talk with Daniel.”

“I had such a great experience with the team at Safford Kia Manassas that I felt compelled to leave a review. I came into this process in a tough situation — I had a Kia lease that was way over the allotted mileage and I knew I was going to get hit with a significant penalty when turning it in. On top of that, I had my heart set on getting into a Jeep. What could have been a stressful situation turned into a really positive experience because of the incredible team here. Trim, the salesperson who helped me, went above and beyond over the course of more than 30 days to help me find the right vehicle. He showed me multiple Jeeps, drove all over to locate options, and never once made me feel pressured. Several vehicles didn’t end up being the right fit, but Trim never gave up — he just kept working to find the right one for me. I also want to recognize Alfonso, who helped make the deal come together, and Khaled in finance, who was fantastic. Khaled took the time to walk through all of the numbers and was even able to secure a financing rate that beat Navy Federal Credit Union, which is usually hard to do. When we finally made the deal on Friday, the entire process was smooth, transparent, and surprisingly easy. Everyone worked hard to earn my business and keep it, and I truly appreciated the effort and professionalism. Dealerships sometimes get a bad reputation, but this team proved that a car-buying experience can actually be honest, helpful, and customer-focused. I’m really grateful for the work that Trim, Alfonso, and Khaled put in to help make this happen. If you’re looking for a dealership that genuinely works hard for their customers, I highly recommend them.”