Jackson Automotive Group

“Deanandra May was a fantastic salesman during my vehicle purchase. Deanandra was very attentive and responsive to all of my questions and did his research to answer them thoroughly. I would recommend Deanandra May if you are interested in purchasing any vehicle from Jackson Automotive Group. He provides customer service without the pressure you get at so many other car dealerships and from other salespeople.”

“I had a good overall experience and I am happy with my vehicle. Thomas was my sales guy. He was very attentive and sent me a video of the vehicle. I had never bought a vehicle without seeing it in person. I was very nervous but they made the experience a good one. They went over the Carfax and talked about the details of the vehicle. It was delivered the same day I signed the purchase agreement. The delivery drivers were also very friendly. I recommend the dealership.”

“I had an absolutely outstanding experience with this dealership from start to finish. Buying a car from out of state can be stressful, but they made the entire process smooth, transparent, and hassle-free. A huge thank you to Yersha, who went above and beyond to make everything easy. She kept me informed every step of the way, answered all my questions promptly, and ensured all paperwork and logistics were handled flawlessly. Her professionalism, honesty, and attention to detail gave me complete confidence, even from hundreds of miles away. The vehicle arrived exactly as described, and the whole experience exceeded my expectations. If you're considering buying a vehicle — especially from out of state — I highly recommend this dealership and working with Yersha.”

“My mother bought her Toyota 4Runner here and we had an excellent experience. Thomas walked us through everything and made sure we had all the information we needed to purchase. Look for Thomas Schwab when you shop here!”

“Previously I wrote a scathing review. I let my frustrations override my feelings. I have dealt with Chad Pearson every time I use the service department. I had to have a turbo replaced on my daughter’s GLA 250. After picking it up, the engine light came on and the car was running really bad. This was on a Friday. I called to speak with Chad and he was unavailable. I was told they did not do diagnostic on Saturday and I’d have to bring the car back the following week. If you don’t know a turbo replacement is a very expensive repair. To add salt to my wound I live an hour away. So this news really set me on fire. I wrote a review out of anger. Chad reached out to discuss my concerns. After talking with Chad he had a loaner car delivered to my house. Had my car driven back to do a diagnostic. They found the issue and repaired it at ZERO cost to me. Chad had tge car delivered back to me and the loaner car was driven back to the dealership. That’s what I call customer service. The honesty and integrity shown by Chad changed my attitude. I can admit and own my mistakes. The last review was a big mistake and I have a lot of egg on my face! Thank you Chad!”