Pollard Friendly Ford

“I had been searching for a specific interior on a new Ford Explorer for several weeks without any luck. When I found exactly what I wanted online at Pollard, I decided to stop by and take a look. As soon as I arrived, Brannon Brown greeted me and offered his help. The entire process was smooth and enjoyable—Brannon was friendly, down-to-earth, and never pushy. I returned the next day with my husband and family, and everyone at Pollard was incredibly accommodating. They worked with us on pricing, gave me a fair value for my trade-in, and the finance department made everything clear and easy to understand. It was truly the most positive car-buying experience I’ve had. I highly recommend Brannon Brown and the team at Pollard to anyone looking for a new vehicle.”

“Jerry met me in the parking lot, I showed him what I wanted, told him where I wanted my monthly payment, and be called Randall to see how the specific truck I showed him was and where it was. They both talked to me with upmost respect. Jerry went to pick it up from another location, and came back with something BETTER than I found and sold it to me instantly. This was the best dealership experience I’ve ever had, and I cannot recommend them enough! And Salma in finance is the sweetest person I’ve been, and made everyone around her seem special. Thanks again team!!”

“Jonathan and his team were super helpful during the whole process. He got me in my vehicle asap when I needed one. Quick, easy, and efficient. Helped get my car to me since I was vehicle-less for a couple of days and went out of his way to make sure everything was a smooth process for me. Can’t say enough good things. If you want a a great car from a great man go see Jonathan at Pollard and you won’t regret it.”

“I worked with Jonathan Shorton at Pollard Ford, and I can’t say enough good things about him. I walked in with almost no hope after being seriously taken advantage of by the last person who sold me a 2018 F-250 out of Kansas. Jonathan was with me every step of the way for the next three days, helping me figure out my situation and get into a brand-new truck. He also made sure I got the absolute most for the truck I traded in. Jonathan was honest, straightforward, and transparent throughout the entire process. Once I found the truck I wanted, I was able to drive it home within just a couple of hours. Everyone I dealt with at Pollard Ford was professional, respectful, and easy to work with. I’ll definitely be buying all my future vehicles through them. Highly recommend Jonathan and the whole team!”

“I drove to Lubbock to look for my very first new truck. I first went to another Ford dealership, but no one seemed interested in helping me. I drove across town to Pollard. Once I began to look at the trucks I was approached by Christian Jones. He asked what I was looking for and he took the time to find the right vehicle for me. I had to return to Lubbock to have a couple things added to my truck. He was there every time and was very helpful. He was a very professional young man and made my experience worry free.”