
Google Customer Reviews
Amanda Gregory
Jan 9, 2026
Rating:
“Awesome experience buying our 2026 Forester from Deontae Bailey! We initially test drove at Bachman, but they wouldn't negotiate on price. We contacted Deontae at Huffman and he was able to get the car we wanted from another dealership at a very fair price. He was very nice, responsive, and when we showed up to finalize everything, he was so efficient, we were out within an hour.”
Victoria Howard
Dec 11, 2025
Rating:
“Robin McDonald is a Subaru expert and delivered exceptional service!
Review:
I previously owned a Subaru and knew exactly what I wanted this time around, but I nearly didn't go to the dealership because I thought I couldn't afford a new one. I decided to go in anyway, and I’m so glad I did because I met the sales representative, Robin McDonald.
Robin went above and beyond! She not only found me a fantastic pre-owned Subaru that I love—complete with all the bells and whistles—but she also secured a price plan that worked perfectly for my budget.
The service didn't stop there. On the day I drove off the lot, the second key was still with the Service department. Instead of making me come back, Robin personally delivered the spare key to my front door! That's true customer service.
I highly recommend Robin McDonald at Neil Huffman Subaru for all your Subaru needs. She is experienced, has the know-how, and is even a Subaru owner herself, which makes a huge difference. Thank you, Robin; I love my Subaru! 🫶🏼”
Alex Martens (Alex)
Nov 18, 2025
Rating:
“We live a couple hours away but were able to negotiate and handle most of the transaction online. It saved us a lot of time in the dealership and I appreciate the work Deonte did in getting us our deal. Would highly recommend and would return!”
R. Mac
Aug 10, 2025
Rating:
“On July 30, 2025, we purchased our brand-new 2025 Subaru Outback from Huffman Subaru in Louisville, KY, and the experience was outstanding from start to finish. Jay, the manager, and Quentin, our salesman, provided top-notch professionalism, courtesy, and respect throughout the process.
There was no pressure—just genuine assistance in helping us choose the perfect vehicle, which had only 8 miles on it when we drove it off the lot. Quentin was polite, knowledgeable, and patient, taking the time to walk us through every detail. (he even sent video of a walk around including interior) Jay’s leadership clearly reflects in the dealership’s welcoming atmosphere and smooth operation.
The financing process was equally impressive—efficient, transparent, and stress-free. Every step was handled with care, making us feel valued and appreciated as customers.
If you want a dealership that delivers excellent service from the first handshake to the moment you drive away, Huffman Subaru is the place to go.”
Naidbi Maia
Aug 4, 2025
Rating:
“My family and I had a wonderful experience buying a vehicle. Bryson helped us and we couldn’t be more satisfied with his service. He answered all of our questions, made our transaction smooth and easy. Great customer service, was very patient with my toddlers. Unbeatable prices for great maintained used SUV we purchased. I would suggest to know what you want, do your homework prior to any type of purchase to make transaction easier. I highly recommend Neil Huffman Subaru!”