Mercedes-Benz of Encino

“Amazing service, amazing staff, amazing management. I knew I wanted to buy the car here before I found the exact car I wanted because of the service. They made it easy for me throughout the whole process”

“I had such an amazing experience at Mercedes-Benz of Beverly Hills, and I truly have to give a huge shoutout to Leslie. I was having multiple issues with my car’s screen — from trouble connecting Apple CarPlay to other frustrating technical glitches — and Leslie stepped in and completely saved the day. From the moment I spoke with her, she was incredibly kind, patient, and genuinely eager to help. You can tell right away when someone really cares about their work and the customer experience, and Leslie absolutely does. What impressed me most was how knowledgeable and efficient she was. She quickly understood the problems I was describing, walked me through everything in a way that was clear and reassuring, and resolved the issues much faster than I expected. She never made me feel rushed or dismissed — instead, she made me feel supported, comfortable, and confident that everything would be handled. Leslie is truly one of the best employees I’ve ever interacted with at Mercedes-Benz of Beverly Hills. Her professionalism, warmth, and technical expertise made what could have been a stressful situation feel easy and seamless. She turned my entire experience around and honestly made my day. Mercedes-Benz is lucky to have someone like Leslie on their team. If you ever need help with your vehicle — especially anything technical — I highly recommend asking for Leslie. She is exceptional.”

“This was my second lease with Trophy MB of Encino - the service keeps getting better! Luis helped me negotiate terms by text and email during my busiest time of year. I was in and out of the dealership in under an hour! Jaylene walked me through the steps returning my previous lease and completing documents with finance. It was lightning fast and friendly service. I’ll be back!”

“I had an amazing experience getting my car with Kambiz! From the very first phone call, he took the time to ask me exactly what I wanted and what I didn’t. When I arrived for my appointment, he had already prepared two great options for me based on what we discussed. I ended up choosing the one I loved the most it was the perfect choice! Kambiz was extremely knowledgeable, professional, and made the whole process smooth and enjoyable. I’m very happy with my car and with the service I received. I had leased my previous Mercedes from another location, but this time I came here and I’ll definitely come back next time too! Highly recommend Kambiz Jodeyri if you’re looking for a great experience and someone who truly cares about helping you find the right car.”

“I had an amazing experience working with Anastasia! She helped me get into my new lease for the 2026 Mercedes GLC 350E hybrid and made the entire process effortless from start to finish. She was patient, professional, and truly went the extra mile to ensure everything went smoothly. I especially appreciated that she worked with my favorite guy, Manager Alex, to make sure I received my charging cables that came with the vehicle — such great attention to detail! Anastasia genuinely cares about her customers, and it shows. I highly recommend asking for her if you’re looking for outstanding service and a seamless car-buying experience.”