Aw Auto and Truck Wholesalers

“Dale was an incredible salesman. Just sold me my second car beautiful vehicle. There wasn’t any pressure just very business like professional gentlemen! Price is very reasonable. Can recommend!!”

“I have to say I have REALLY mixed feelings about this place. This is a long story as I bought the car October 15th. I was making this purchase online as it was out of state and at the moment did not have anyone to inspect it or have time to drive there and inspect it, so I was taking the word of the worker helping me. I was looking at their 2012 T5 S60 Volvo and aside from the cosmetic issues (which I was aware of). I asked about the headliner as it was falling in the back which they said they could fix in house and I declined. Everything was good, we got an appointment set up for delivery as I am in PA and they are in NJ. I got the car delivered and everything seemed to be working fine. I get in the passenger seat, as the car is for my girlfriend and we start to drive and I notice the passenger seatbelt doesn't retract at all. I was NOT made aware of this. Unable to ride in the passenger seat of her car is a safety hazard and if I would have know this I wouldn't have bought it, BUT then I was told that it would be covered by them. I was okay with that. We then realized the sunroof panel (the slider part, not the glass part) was off track/broken, again something that I was NOT made aware of. A&W said to get it inspected to see if that is something that they cover. After inspection and sending the paper back to them, it is not something that they covered. Again, if I knew these things I would not have bought the car. While getting the post purchase inspection done by the Volvo dealership themselves they also said some other things and while I know that some of the things a dealerships says is not needed or small like wiper blades and stuff of the sort, if I take off everything else that is on there and keep the main things its still a few thousand to get it all repaired. Again I was assured that everything was mechanically great, car runs great, and all. The car also has trouble on the highway because around 58 MPH, the steering wheel shakes and if I were to go hands off it does turn the wheels unlike other cars where they would continue straight. It was a few months for me to get into the dealership to get the car inspected and the papers back and so on and so forth. After that whole thing about the sunroof slider I pretty much gave up on it and figured well I would get the seatbelt. When I asked for the seatbelt, I was told that it wasn't covered all of a sudden!? That was NOT what I was told. They said they would check with the boss to be sure and then they said that the boss confirmed that it was a no. Since they then said they said that, they did end up buying and sending the seatbelt on their own accord and I VERY much appreciated this as I had some faith restored. One thing I cannot stand. There was a VERY big delay in the beginning. After I received the car, we did not drive it right away as it was a gift and was waiting for her, maybe a week. Then the day that I figured out the seatbelt problem I texted. This is where the communication went TERRIBLE and why I am writing this review FOUR months later. I just got the seatbelt, the 17th Feb. Taking out the time for the appointments to get it inspected and so on, it would probably add up to 2.5/3 months, but even so that is a very long time to get this settled. I felt the process to buy the car was easy, but as soon as there was a problem and I had some concerns that were not shown to me in the buying process, I was left in the realm of trying to scatter to figure things out. I felt like I didn't get an honest review of the car and that is what really turned this sour to me. I even said up front if there were problems to just let me know before hand so I could get those worked on as soon as I got the car. Communication seems either awful or there is too much for the workers to handle. I am sorry as I do not plan to ever shop here again, this was the worst car buying experience out of 5 that I have had. The good faith in getting the seatbelt though, I can appreciate that and acknowledge that.”

“I had a great experience selling my car to AW Auto. Jonathan and the entire team were a pleasure to work with from start to finish. After I sent over photos, they offered a very fair range and most importantly, didn't waste my time with 'lowball' offers once I arrived in person. The process was smooth, quick, and incredibly easy. If you want a dealership that won’t play games and actually respects your time, I highly recommend AW Auto.”

“Johnathan at A.W. delivered! Great experience and white glove customer service. He really cared about his customer. Loved every part of this transaction, seamless! Highly recommend and will definitely do more business with A.W.! Was specially looking for another Volvo XC90 with V8. Great condition. Let them help you find what you are looking for! They will show up for your transaction as well. Thank you for the great service!”

“Dale ! Is a great salesman. Someone who genuinely cares about getting you into the vehicle of your choice . These guys are genuine & honest . They have great deals ! I literally got into my dream car ! As you can see . Thank you !! A W auto I am truly satisfied and blessed to have done business with you guys .”