
Google Customer Reviews
Cathy Reed
Feb 11, 2026
Rating:
“We just purchased a 2026 lexus RX350 @ Lexus of Latham. Our Sales person Cidalia Millham was excellent. Took care of every little detail. We even had to defer our pick up a couple days and she took care of everything without issue.”
Noelle Sanger
Feb 5, 2026
Rating:
“Purchased from Moe Jehan in January and had a great experience with him! It has been my lifelong dream to own a Lexus and he made it happen. He found the exact car I was looking for, despite there not being many made. I had to drive two hours to get there and he was able to work with us and our schedule from start to finish. Very knowledgeable and helpful.”
Kellie Fisher
Jan 27, 2026
Rating:
“Cidalia was such a great sales person. She listened to what I was looking for and hit on every mark. Her response to my calls and texts were always timely and she did everything to make buying my experience fabulous! Thank you Cidalia!!!”
Kathryn Alexander
Jan 5, 2026
Rating:
“A World-Class Experience from Start to Finish!
Rating: ⭐⭐⭐⭐⭐
I just picked up my beautiful new Lexus RX350 from New Country Lexus of Latham, and I couldn’t be happier with the entire buying experience. I’ve purchased several vehicles over the years, but the level of service and professionalism here is truly in a league of its own.
A massive thank you to Pre-owned Sales Manager, Brendon Serritella and Salesman, Pete for making the entire process so enjoyable.
The highlights of my visit:
The "Red Bow" Moment: The highlight was definitely the delivery! They had my new RX 350 waiting for me in the delivery bay with a giant red bow on the roof. It’s such a classic Lexus touch, but it made the moment feel so special and celebratory. It really showed that they care about the "customer experience" beyond just the paperwork.
Expert Touch: The technology is stunning, Kyle spent a significant amount of time sitting in the car with me, helping me customize the interface, link my phone, and explain the safety features so I felt like a pro before I even left the lot.
The Atmosphere: The dealership itself is beautiful and welcoming. It’s clear that everyone there is committed to high standards.
If you are looking for a new Lexus, do yourself a favor and visit New Country Lexus of Latham. Ask for Brendon, he will make sure you’re taken care of!”
Eduardo Angel
Jan 5, 2026
Rating:
“As my family is growing, Cole from Lexus was very attentive to our needs and did everything he could to find the right car for my family and I. He would reach out and was always available for any questions or issues on our end. We appreciate the amount of work he put into finding the perfect car for us. We were also able to meet more of the Lexus team and feel right at home whenever we would stop by. If you are looking for someone that will give you the right amount of attention and guide you to the best possible options within their inventory, I suggest looking for Cole! We love our car!”