Sahara Chrysler Dodge Ram

“I recently purchased a 2020 Jeep Grand Cherokee Summit from Sahara Chrysler Dodge Ram, and while my experience started with some concerns, I feel it’s important to highlight how the dealership ultimately handled everything — especially thanks to the exceptional leadership of General Manager, Tyler Lavin. After the sale, I discovered a contract issue involving a program fee I had not received proper documentation for. I reached out to the dealership expecting a long, frustrating process. Instead, Tyler personally reached out, took ownership of the situation immediately, and resolved everything with professionalism and integrity. He reviewed my concerns, acknowledged the miscommunication, and issued a full $1,900 reimbursement without hesitation. That level of accountability and customer care is rare, and it restored my confidence in this dealership completely. Because of Tyler’s actions, I left feeling valued, respected, and treated fairly. The way a business responds when something goes wrong says everything about its character — and Sahara, under Tyler’s leadership, proved they stand behind their customers. I now feel very comfortable returning for future service and purchases. Thank you, Tyler, for earning my trust and turning the entire experience into a positive one. Highly recommended.”

“My salesman David Serrano and the GM Tyler were great to work with and made the process of trading in and buying a new truck as easy as it could be! Wendy was awesome as well handling the after purchase scheduling for my upgrades! The service department rocks as well! My bed liner looks amazing!!”

“I called in about a jeep I saw online that I was looking at at another dealership, but Sahara had the pretty burgundy one. I was told to ask for Josh when I came down. As arriving, Josh gave me the drive test, talked about the car features with me & did the whole process smooth & surprisingly fast. I thought I would be at the dealership all day, it wasn’t bad at all. The finance guy was also amazing & went through the paperwork with me smoothly. My credit isn’t great, but it’s not bad either. They found a bank that was able to work with me & got me cheaper on the car & the note than the original dealership I was going to go to. I am happy with my choice & recommend the dealership to anyone looking for a vehicle. I purchased a 2023 Jeep Grand Cherokee 4xe 🥰”

“I had a fantastic experience working with Nico as my sales consultant. He truly went above and beyond throughout the entire process. Nico took the time to walk us through every detail, answering all our questions and helping us compare two vehicles to find the best fit for our needs. We ended up purchasing a Tesla, and when we realized it didn’t come with a charger, Nico made sure to get one for us—something he didn’t have to do, but speaks volumes about his commitment to customer satisfaction. The whole experience was smooth, informative, and pressure-free. I’ll definitely be coming back here in the future, and I highly recommend asking for Nico if you want top-notch service!”

“I bought a used Tesla from them in April. I was very specifically told that any Tesla that they get, they take it to the Tesla service center (which is practically across the street) for an inspection and it was in great condition. Less than a week after buying it, the 12v battery died. After replacement, I took it to the service center and was informed it needed $1700+ worth of repairs. The ONLY possible explanation is that he lied to my face. Not shocking, just sad that he reinforced the stereotype.”