
Google Customer Reviews
Ron F (1RnFrn)
Jan 1, 2026
Rating:
“Just an excellent experience from start to finish. Molly Albarran was attentive, available, and always ready to help answer any questions we had. We highly recommend Molly and Audi Buffalo.”
Renee Mitten
Dec 30, 2025
Rating:
“Process was seamless and fast. Stephen was great to work with in a stranded situation. They had us out of the dealership within a couple hours. So we could get on the road home. Highly recommend Westherr Audi. Thank you”
Yves-Richard Blanc
Nov 26, 2025
Rating:
“The experience was amazing, everyone there including the Stephen the sale’s representatives took good care of me. I had no attention to purchase yesterday but I did.”
Megan Slough
Nov 11, 2025
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“I bought my Q5 from here as a certified pre owned vehicle. I even purchased a bumper to bumper warranty for an additional 125k miles. A couple months ago only after owning the vehicle for one year the transmission stopped working and the car would not move. When calling the service department the lady on the phone was rude they did not have good customer service. They informed me since my vehicle has just hit 50k miles I could not have a loaner vehicle and was scheduling out 3 weeks. I even left a message for the service manager and they ignored me and didn’t call back. I have always purchased my vehicles through Bob Johnson and their service department was AMAZING! I can’t say the same about West Herr. If you own an Audi I would recommend taking it to Garber Audi in Henrietta. They give you a loaner vehicle for anything and everything for your convenience and are much nicer to work with. It’s sad I can’t service my vehicle at the place I bought it certified pre owned and a $5000 warranty from. Will never purchase from them again.”
Jess Bma
Mar 9, 2025
Rating:
“I became a customer within 2 weeks of my husband having such a positive buying experience with Molly at Audi Buffalo! We live an hour and a half a way but it didn't stop us from working with Molly. My husband met with her after reaching out through an online SUV inquiry and then before I was able to get there, she worked with me virtually to narrow down my top picks. We drove back to Audi Buffalo and that afternoon I left with my beautiful new car, which I love!! I told Molly we will be back with our son next and that I will happily recommend her and Audi Buffalo to all of my friends after the wonderful, zero pressure, helpful and enjoyable experience both my husband and I had. Thanks Molly!! 🙌”