Empire Lakewood Nissan

“2nd time working with Empire Nissan and have been so satisfied with customer service as well as just helping us with decisions on what choice to go with. They are very knowledgeable and do not give you that feeling like you’re working with a slimed car dealer. Open and honest, not trying to hide any small print stuff. Will keep going back to them for possible future purchases. Danyal along with the other members of the team are head and shoulders above others in the industry!”

“Rich Jarman I had an excellent experience at Empire Lakewood Nissan’s service center, thanks to Rich Jarman. He was professional, knowledgeable, and genuinely helpful throughout the entire process. Rich took the time to explain everything in detail, making sure I understood what my vehicle needed and why. His clear communication and friendly attitude made the visit smooth and stress-free. The service was efficient, and I felt confident that my car was in good hands. I highly recommend Rich and the team at Empire Lakewood Nissan for anyone looking for trustworthy and top-notch service!”

“We bought a new car from Oscar and he was great! We had a difficult situation and he wouldn’t take no for an answer. He was able to get the deal plus some perks! Definitely recommend!”

“I have been really happy with the purchase of my Nissan Ariya. I have followed up with multiple questions after my purchase and the care I’ve received from both my sales reps (Jacob M) and the service department has been really good. owning an EV has been a learning curve, but in a good way. I'm obsessed with the color!”

“I’ve been in and out of the car business for over seven years, working with salespeople, managers, and dealerships of all sizes, and I can say with complete confidence that Derek at Empire Nissan is by far the best person I have ever dealt with when buying a car. His professionalism, integrity, and genuine personality set a standard that most dealerships only wish they could reach. From the moment I walked in, Derek made the entire experience feel smooth and stress-free. There was no pressure, no gimmicks, and none of the typical dealership games that give the car business a bad reputation. Instead, he was straightforward, honest, and extremely knowledgeable. Most importantly, he actually listened. He took the time to understand exactly what I wanted and needed instead of trying to push something that didn’t make sense for me. That alone sets him apart from almost everyone else in this industry. His communication throughout the entire process was outstanding. Every step was clear, organized, and transparent. He answered every question, kept me updated, and made sure I always felt comfortable with the process. It is rare to come across someone in sales who genuinely cares about the customer’s experience, not just the sale, but Derek is absolutely that person. You can tell that he truly takes pride in doing things the right way. What impressed me most was how effortless he made everything. After years of being around the car business, I know exactly how chaotic and stressful buying a car can be, but Derek completely flipped that script. He was patient, helpful, and went above and beyond without ever making it feel like he was trying too hard. Empire Nissan is extremely lucky to have someone like him representing their dealership. If you are in the market for a vehicle, new or used, do yourself a favor and ask for Derek. I have interacted with countless people in the automotive industry, and none of them provide the level of service, professionalism, and authenticity that he does. He turns what is usually a stressful process into something easy, enjoyable, and genuinely positive. Thank you, Derek, for restoring my faith in what a car-buying experience should be. You’ve earned a customer for life, and I will be sending everyone I know your way. Highly recommended.”