Aaron Ford of Lake Elsinore

“I took my car in for a tire repair and Jasmine Miles(Who is AMAZING!) Helped me out. We had just gotten a New Truck in December was having some issues with one of the tires and battery and was not sure about a few things on our contract or what was covered..She was so Great at explaining everything, had a positive attitude, kept me informed and very professional. We will definitely be booking with Jasmine again when we need to bring our truck in!”

“The last six vehicles I’ve purchased were new - 1/2 were Fords - so I have decades of experience with warranty and other service calls. Anetcy Javier at Aaron Ford provided the best customer service I’ve received at any dealership I’ve experienced. All services were explained clearly to me; every question was answered adequately; assistance with a ride share company was arranged for me; timely updates were provided throughout the morning; all my paperwork was ready for me when I returned and I was escorted by Miss Javier to the cashier. I hope additional service isn’t required, but if it is, it is my wish that Miss Javier is my service advisor.”

“The response and assistance with our repair issue of our transmission was phenomenal specifically to Morgan, who assisted from discussion of the issue to the Completion of repair. The dealership had our parts in stock which is unusual and was able to get the transmission repair completed in three hours- I am always told every single time I take my car to the dealer; if it's just an oil change (8 hours) or a more extensive repair.- we have to keep your car for 3 to 4 days! Our repair was done so fast. I was quite shocked. I was expecting the car to be there for two days or longer. Also, this is the only dealership where the service department is open on the weekend! Lucky for them they just Earned a loyal customer! We will be back and we will be returning with another Ford that we own! Thank you, Morgan for all your help and your speedy Professional service! You should be recognized!”

“Jasmine in Service and Rick were outstanding. I communicated with Rick numerous times regarding an issue, and he was prompt, friendly, and helpful with his follow-ups. Jasmine worked hard to get my situation resolved and get me back on the road again in time for work. Both Rick and Jasmine went above and beyond to resolve an issue that wasn’t even theirs to resolve. I am grateful for such an outstanding customer service experience. Thank you, Aaron Ford staff. I will be back for my next vehicle. 🚗”

“I visited Aaron Ford to pick up some parts for my 2000 Ford F-250 7.3 diesel. The individual helping me was Chelsea. She was very polite professional and knowledgeable. With some research she found the correct parts and got me on the road. Thank you chelsea. If you get a chance drop by and check out the red Mustang Shelby that they have on the showroom floor supercharged with over 800 horsepower. An incredible vehicle.”