Mercedes-Benz of Lubbock

“I can’t speak for the whole facility, but my salesman Logan, was awesome. He worked with to get my sale through, I never felt like I was waiting for him to “talk to his manager” in order to build anticipation. He was just crisp, easy to work with, and professional. I really appreciated him.”

“Being a resident of Southeastern New Mexico, I had several options to get my MB sent in to get a full check up as it was being prepared to be my son's birthday gift. I knew not to go to Midland and read not so great reviews for EP. So, I call this dealership and they got my scheduled right away and the turnaround time was extremely quick, to my surprise. Overall service was fantastic as was my Advisor. Super helpful and very friendly. The assessment was thorough and the pricing was way more reasonable then my experience in Midland. Very happy I chose this dealership and we will only come here in the future.”

“I had a great experience servicing my vehicle at Mercedes-Benz of Lubbock. The customer service was outstanding from start to finish. Brittany was especially helpful, professional, and friendly, making sure everything went smoothly and keeping me informed throughout the process. This was my first time visiting after previously having my vehicle serviced at Mercedes-Benz of The Woodlands, and I was very pleased with the level of care and attention I received. The service team made the experience easy and stress-free. I definitely look forward to returning for future service needs. Highly recommend!”

“Freddy took my call first thing in the morning and immediately tended to my blow out. They had my car fixed and ready under 2 hours. When I walked in, Thomas also greeted us as well. The customer service there Is phenomenal, my next Mercedes potentially may come from this dealership, simply based on how kind everyone was.”

“Just got a bmw m4 from Anthony and it’s great! He went thru the effort to send me a video and show me the car so I could see it before I was there. I fell in love as soon as we drove it. It is everything the said! The Financing was easy, the communication was great! They are always willing to put forth the extra effort for the best deal and are highly recommended! The general manager was friendly and so helpful. It was a great experience and if you want a first class service, come here! I’m very happy and a loyal customer for life!”