Gene Messer Kia

4.5 Google

Google Customer Reviews

Jennifer Borgmann

Mar 5, 2026

Rating:

Wonderful process! Staff was absolutely amazing from start to finish. We were stuck in Lubbock from the Dallas area after our car broke down, so we decided to purchase a new Kia from them and was absolutely wowed by how easy and streamlined they had everything for us. After a stressful day of having a broken-down car, it turned out to be a great day after all! Thanks so much to all the staff who took care of us!

Thalia Warren

Feb 26, 2026

Rating:

I had a great experience working with Dee Alonzo. He was extremely patient with me throughout the entire process and never made me feel rushed or pressured. He truly listened to what I wanted and worked hard to get me exactly what I was looking for at the rate I was comfortable with. Dee was professional, knowledgeable, and very kind from start to finish. I highly recommend him to anyone looking for a smooth and stress-free car buying experience!

Brisa Ortega

Feb 25, 2026

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I would love to give more than 5 stars. Our beautiful experience started by the warming welcoming of, Dylan Vanhouten. He helped us and Anson Salazar, he was the best. He was helping Dylan (he is new, but he is great at what he does). Anson, helped us to get the best offer, he always explained everything to us. Eduardo Penilla (Eddy), oh wow he is an incredible human being. Best finance manager ever. No one had ever had the patience and tact to explain all the financing details. Finally, Ginger Savage is a sweet and beautiful lady that help us understand all KIA'S services. We came home happy and with a great investment 😍. May God blessed these beautiful human beings forever. Perfect and incredible charisma.

Shannon Quirk- Agard

Nov 23, 2025

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Great team to work with. Andy made the process quick and simple. He ensured we found the right vehicle with all the features we wanted. The trade process was easy as well. They offered a fair amount for my truck. We are enjoying the 2025 K5! Ask for Andy! Hes honest and upfront there at Gene Messer Kia.

Jennifer Radenberg

Aug 24, 2025

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Truly cannot recommend Shaun Melville at Gene Messer Kia enough. He was professional, friendly, knowledgeable and kept our one year old happy in the backseat while my husband and I got to both test drive vehicles. When it came time to decide he was the perfect amount of available but not pushy. He quickly got everything set up for us and rather than us embarking on a 5 hour round trip to pick up the vehicle (with a little one in tow) he coordinated front door delivery. To top it off, he called and helped me sync up my Kia Access the m my phone and gave me a run down of the vehicle remotely. All the perks of being at the dealership without the inconvenience of the long drive from our more remote area. So impressed with his service and our new Kia Carnival.