
Google Customer Reviews
Dino
Jun 22, 2026
Rating:
“★☆☆☆☆ | Buyer Beware: Classic Bait-and-Switch & Yo-Yo Tactics
I accompanied a friend here to help her buy a new vehicle. What started as a seemingly laid-back, low-pressure experience quickly devolved into a predatory, manipulative sales tactic.
We negotiated and agreed upon a fair price for a specific vehicle we had test-driven. The dealership even explicitly asked for a positive review in exchange for the "good deal."
However, once my friend declined all the high-margin add-ons (warranties and protection packages) in the finance office, the dealership's strategy shifted:
• The Setup: They had her sit in the vehicle to sync her phone and register her OnStar account—deliberately building emotional attachment to the car.
• The Credit Hit: They ran her credit, executing a hard inquiry.
• The "Mistake": Suddenly, they claimed the temporary tag listed the wrong color because they had "accidentally" entered the wrong VIN into their system.
• The Bait-and-Switch: They came back with new terms that were thousands of dollars higher than the agreed-upon price, claiming they had mistakenly negotiated based on a different vehicle with a lower MSRP.
This is a textbook Yo-Yo sales tactic. Once a dealer realizes a buyer won't bite on profitable add-ons, they get them emotionally invested, ding their credit, and then jack up the price, betting the buyer will be too exhausted to walk away. Unfortunately, tired after hours of games, my friend fell for it and signed.
Do not do business here unless you are comfortable being ripped off and paying well over MSRP. Don't be fooled by the positive ratings—those are just from buyers who fell for the fake "good guy" routine before getting taken to the cleaners. Avoid at all costs.”
Ruby Allen
Jun 17, 2026
Rating:
“Just bought a new Chevrolet Trax in May. Charlie helped us out and was so generous. Serviced us throughout the whole process and was very knowledgeable about all of the features in each vehicle. I’ve been loving my new car and am so thankful for Charlie and his amazing service.”
Trace Taylor
Mar 5, 2026
Rating:
“This dealership is very different from any other dealership I’ve ever dealt with. Many dealers will say they put customers before profit, but this company actually means it. They have treated my elderly father, like family and taken care of him above and beyond what you could ever expect from a dealership. We are very grateful for the way our family has been treated and can’t recommend this dealership enough. Matt Gephart truly carries on his grandfather‘s legacy of people before profit!”
Peg Luke
Jan 10, 2026
Rating:
“Brett Bowman took super care of me with my latest purchase! I would highly recommend them. It was The easiest car purchase I have ever made. Great price. No haggle. In/Out in less than an hour.”
sarah Martinez
Oct 17, 2025
Rating:
“Bought a 2022 Trailblazer RS 4 years ago and always brought it to Davidson-Gerhardt for service. Love working with Michaela in service she always kept me up to date on my car's service, my husband love how well they took care of me and he brings his 2023 Colorado Trailboss to get service there. Decided to upgrade my 2022 Trailblazer for a 2026 Trailblazer and worked with Marlin who was the best! He helped me get what I was looking for even if they did not have it. We thank all of you for tour wonderful customer service you all give us. We will continue to visit you when our vehicles need service. THANK YOU!”