
Google Customer Reviews
Roy Varga
Sep 7, 2026
Rating:
“We purchased a 2024 Ford Expedition Limited from the CarMax site in Loveland. I have to say the service there was top notch from the greeting stepping in the door to signing the final paperwork. MUCH better than the usual pressure sales "hurry you out the door" situation at regular car dealers. Patient, helpful, friendly, a happy place to be in. Also very helpful throughout trading in our vehicle. No games or strings. Very straightforward, our car for their car. No pressure. Definitely a place to look for your next vehicle.”
Katie
Sep 5, 2026
Rating:
“⭐⭐⭐⭐⭐ 10/10 — GIVE JOSE AVILA A RAISE, PLEASE!!! 🌠
Do you have a good job, just not the right "number".. say less!!!!!
Get your ass to CARMAX in Loveland, CO, ASK FOR 🏆JOSE AVILA🏅. Seriously... I walked in **expecting the usual car-buying stress, awkward sales pressure, and approximately 900 questions about my budget…**
Jose made the whole experience EASY. 😂
Killer attitude, great communication skills, has a sense of humor!!!!
He was patient, genuinely kind, knowledgeable, attentive, and—most importantly—actually listened to what I needed. He never made me feel pressured or like I was “just another sale.” He went above and beyond to help me find the right vehicle and made me feel like he was genuinely in my corner.
After everything I’ve had going on lately, having someone make this experience feel positive and exciting instead of overwhelming meant more than he probably realizes...
Jose, thanks for treating me like a human being!!! Your parents did a killer job raising you!!!! 💕
YO, CARMAX! If there is an employee-of-the-month award, employee-of-the-year award, secret bonus, parade, trophy, or giant novelty check… PLEASE GIVE IT TO JOSE.
*Jose, thank you thank you!*
⭐️⭐️⭐️⭐️⭐️
Jose Avila — Carmax Loveland
Professional. Patient. Genuine. Hilarious. Helpful. Absolute rockstar.”
Tarek Barzak
Jul 20, 2026
Rating:
“It was very smooth transition, no pressure. Austin was very professional and he made the buying experience great, he kept us informed about the vehicle and when it was ready? Thank you Austin and team”
Karen Lopez-Rodriguez
May 26, 2026
Rating:
“We went on a Saturday afternoon and were attended by Brandon! He was super professional and relatable. We walked around and got a good feeling of the lot! He was super informative and helpful! We did purchase the car and I'm beyond satisfied with my purchase! Definitely appreciate all that Brandon did for us! Thanks.”
Andrea Gudino
Mar 8, 2026
Rating:
“Great experience overall at CarMax! Matthew helped us and he was phenomenal super friendly, professional, and made the process very easy for us. The only downside was the wait time since we had to wait quite a while before being helped, but once it was our turn everything went smoothly. Thank you, Matthew, for the excellent service!”