
Google Customer Reviews
Jim Thompson
Jul 22, 2026
Rating:
“Going to purchase a new car is always stressful...the anxiety of negotiation to get the best deal, the pressure of salesmen and management and even sitting with finance closing the deal. Not here.
My salesman was David Autry and he was very Pro. He was never pushy, was attentive to my needs and even made a personal connection.
From the time I walked the lot, test driving the vehicle I ended up with, chatting with management and even finance was easier and faster than what I was expecting. Thank you, Rusty Wallace Kia of Alcoa, TN!”
Sean Kopinski
Jul 3, 2026
Rating:
“My wife and I went to Rusty Wallace Kia Alcoa and wanted to look at 3 different used vehicles. David Autry helped us and was fantastic. A very down to earth, no BS, no "typical salaseman" tactics. He was very open and honest with us about the vehicles we wanted to look at. The purchase process was very smooth and actually enjoyable. We were in and out of the dealership pretty quick. I would highly recommend David as your salesman. We had a very enjoyable experience and drove away in a very nice used vehicle. Thanks again to David and the team at Rusty Wallace Kia Alcoa!”
Destina LaRue
Apr 21, 2026
Rating:
“I had an amazing experience with Jaydyn at Rusty Wallace Kia Alcoa. I can honestly say this was one of the easiest and most stress-free car-buying experiences I’ve ever had!
Jaydyn was incredible to work with from start to finish. He’s professional, knowledgeable, and genuinely cares about making sure you feel comfortable and confident in your decision. There was zero pressure, which made such a difference compared to other dealerships I’ve been to.
What stood out the most was how smooth the entire process was. Everything was explained clearly, no surprises, and they truly worked to make sure I got exactly what I wanted. Jaydyn took the time to answer all of my questions and made sure I felt good every step of the way.
You can tell this dealership values customer service! It’s not just about making a sale, it’s about the experience. That 5-star sign in the picture really says it all.
If you’re looking for a vehicle and want a team that’s honest, helpful, and easy to work with, I highly recommend Rusty Wallace Kia Alcoa, ask for Jaydyn!!! ⭐️⭐️⭐️⭐️⭐️”
Nicole T
Apr 9, 2026
Rating:
“Me and my mother in law went in not really sure about how it would go. Darien Duff helped us out and found us both a car we loved. He worked with me. I told him what price I could pay and what car I was hoping for. He got straight to it and didn’t try to sell me anything I could not afford. Darien made test driving the car very comfortable. He is very personable and will go out of his way to help anyway he can. I highly recommend getting a car from him at Rusty Wallace Kia on Alcoa Hwy. All the staff there are wonderful!”
Wendy Ross
Feb 21, 2026
Rating:
“Tyler Kitts and the entire team we worked with a Rusty Wallace were awesome to work with! The entire buying process was smooth and enjoyable! Thank for a great experience and we are loving our new Kia Sportage!”