Sternberg Chevrolet

“Donnie Robinson was very personable, he walked me through the whole process. Explain the car's gadgets and how things work. The finance gentlemen James was super nice as well, I will recommend Sternberg Chevrolet 💯 Awesome manager greeted me with a hug and congratulations on my purchase”

“I give this a three because Donnie was an amazing sales person. He assisted in helping an international student at IU Bloomington purchased her first car. Upon taking delivery, everything was satisfying and excellent, a 10 star to Donnie. 40 miles after driving the car away from the lot the vehicle had a mechanical issue resulting in having to be parked just 4 hours after purchasing it. The front drivers hub assembly had pretty much disintegrated leaving the vehicle to set to be repaired. I spoke with Donnie and he was again excellent in pointing me in the right direction to speak to the correct people. After talking to the general manager and Service manager, no thought was given to aiding in the repair cost. I spoke to the general manager and told him that if I Had ever sold a vehicle on marketplace or to an individual and something of this nature would happen I would absolutely take care of it. His response was “not me“ This speaks a volume to the kind of person that is in charge of the dealership, he kept reminding me that it is a business for profit. My opinion is for the cash not the customer. Donnie was phenomenal and was concerned and felt really bad about the situation. After this young lady, put $8000 down and purchased her first car in the United States. She felt a defeated. I did explain to her that this is not a common practice. As mentioned., We did buy the car as is but 40 miles out from buying it. it’s just the most aggravating thing anyone could handle to deal with. We will not return to this dealership for any future business. Buyer beware, maybe the dealership did not know about the issue, but any dealership I have dealt with in the past would have taken some type of responsibility or compensation for an issue as this.”

“My wife’s car was involved in an accident. We knew it would probably be a total loss so she reached out to Patrick at Sternberg right away. They had the perfect van for our family and it seemed a little out of reach with our budget. Patrick and our Sales Rep Scott never missed a beat, they got to work. She told them what our budget would be and they made it work. The day after the car was considered a total loss and we received payment, we were rolling out in our 2024 Odyssey. Everything was smooth. We didn’t have to “haggle” or beg for anything. We told them what we needed and what we could do, and they made it happen. I’ve never experienced that at a dealership. Any time we need a new vehicle or our family needs one, we will go to Sternberg FIRST! They made us feel top priority. Our son was in love with the Corvette in the show room and they went out of their way while we waited on paperwork to let him look at and talk all about that Corvette. He hasn’t shut up about it since and insist he’s coming back for it when he’s “18”. Thank you Scott and Patrick!”

“José and Ryan made my mother's experience amazing. They were very professional, friendly and honest. They helped her get a great deal. Recommend them 100%”

“do not use these people, had aaa tow my car out there had to buy 2 keys and have them programed when I picked it up the service department said my car was 2 quarts of oil low and both sides of the front floor boards was muddy and he said it was making a noise in the motor and said it sounded like it needed a timing chain. when I checked the oil before the tow truck took it it was full of oil, and when I picked it up it was 2 quarts over full. I take good care of my vehicles their was nothing wrong with my car! it sounds to me like they drove almost to the brink. everything I said to the guy in the service department he had an answer. I will never use these people again!! it's ashamed you put your trust in sternberg and they let you down. I know your going to cover yourself I just hope people read my review and come to their own conclusions, I know I'll never use you and tell everyone I can about the way you treat your customers vehicles.”