
Google Customer Reviews
Elizabeth Mathis
Mar 4, 2026
Rating:
“I bought my first EV (bZ) at Toyota of Hollywood and had a great experience with David. He was knowledgeable about EVs (not all salespeople are, I’ve discovered.) He was friendly and helpful. He looked for the color/trim that I wanted at other locations when Hollywood did not have the exact one I wanted (Jesus helped too!) David even helped me remove the crossbars off of my trade-in and got me set up with the app and CarPlay etc in my new bZ. He has continued to make himself available for my questions a week later. The whole team at Hollywood were respectful and gave me real numbers and info when I was shopping, and were not aggressive about pushing a sale, which I really appreciated.”
Carolina Lopez
Feb 28, 2026
Rating:
“I had been searching for a car for two weeks when I visited this dealership because they had exactly what I was looking for. From the start, everything felt aligned.
I’ll admit I had noticed a few negative Google reviews beforehand and brought that up during my visit. I was told they’ve made significant changes specifically to improve the car-buying experience and shift the culture around how these transactions are handled. Based on my experience, that commitment was evident.
The team I worked with demonstrated a level of integrity and authenticity that I truly value, especially with such an important purchase. They respected my clear requests and didn’t give me unnecessary pushback or pressure, which I deeply appreciated.
As with any major transaction, it’s essential to read everything carefully, ask questions, and request clarification in writing when needed. Aside from a few details that required clarification at signing, my overall experience was exceptional. I would confidently recommend them.”
David Gomez
Feb 23, 2026
Rating:
“Matt Ghaly was very attentive and answered all my inquiries! He made the experience an enjoyable one.
Adam White the finance manager was out of his league making sure I got the best deal and he truly succeeded. I am beyond impressed and excited with my new car.”
Benjamin Choi
Feb 1, 2026
Rating:
“A Seamless and Exceptional Experience from Start to Finish!
I just drove home my new 2026 Toyota Camry, and the entire process was outstanding thanks to the incredible team at Hollywood Toyota.
Sarah Castano was my sales consultant, and she was phenomenal. She wasn't just knowledgeable about the Camry's new features; she was laidback, patient, and invaluable throughout the process. She was a good listener who understood my concerns and wants. Her patience and professionalism made the car-buying process enjoyable.
Adam in finance deserves equal praise. He handled all the paperwork with remarkable clarity and efficiency. He explained everything in detail, answered all my questions about warranties and maintenance options without rushing me, and made sure I was completely comfortable with every step. He turned what is often the most daunting part into a smooth, stress-free, and transparent experience.
Lastly, a massive shout-out to the sales manager, Juan Martinez, who initiated the sales call with a deal that I can't refuse! Without him, I wouldn't have purchased my brand new 2026 Camry. Juan is a solid manager who is candid, which is refreshing for a Sales Manager. He walked me through the whole sales process. He supported Sarah every step of the way. I was very pleased with his attention to detail, his ability to connect with customers, and his understanding of customers' needs.
This trio—Juan, Sarah, and Adam—worked together seamlessly, proving that Hollywood Toyota has a world-class team dedicated to customer satisfaction. If you're looking for a no-hassle, no-nonsense, positive car-buying experience, ask for this team. They have earned a customer for life!”
Andrei
Aug 12, 2025
Rating:
“Fantastic Toyota Service Center in Hollywood! From the moment I walked in, I felt welcomed and comfortable. The waiting area is cozy, with great coffee and a TV to help you relax while your car is serviced. It’s my first time here, and I was genuinely impressed by the professionalism, attention to detail, and friendly atmosphere. The team made the entire experience stress-free and enjoyable. I’m returning and will gladly recommend this service center to friends, family, and anyone who values excellent customer care. Thank you so much for your outstanding service — you’ve earned a loyal customer!”