
Google Customer Reviews
Mehrdad
Jul 11, 2026
Rating:
“"I had a very positive experience leasing my new 2026 GLE 450 from Mercedes-Benz of Downtown Los Angeles! Huge shoutout to Bryan Romero and his Manager, who went above and beyond to make the entire process smooth, stress-free, fast and truly premium. Based on my past 18 years of experience buying and leasing vehicles, Bryan made leasing this car incredibly simple. Interestingly, it was as if he already knew my personal style and taste; he showed only one vehicle that I immediately liked! It take much more than a simple sales technique to analyze your clients expectations and offer him/her what to expect.. I got a great deal on the exact exterior color I wanted, and the Night Package along with the additional features looks absolutely incredible. Surprisingly, unlike a few other Mercedes dealerships, he also managed to get me the price I wanted and made the entire time a pleasant experience that I was not expecting. If you want a seamless experience, go see Bryan!"”
Kayleigh Langston
May 17, 2026
Rating:
“Freddy was absolutely amazing! The best car buying experience ever. So easy smooth and we got a great deal. Freddy bought me dinner and had it brought to me without me even asking. Best gesture ever! Highly recommend!”
Alexandr Logan
May 6, 2026
Rating:
“Just picked up my brand new Mercedes-Benz and the whole experience was amazing! The dealership made everything smooth and stress-free. I still had an active lease on my previous vehicle with payments left, but they handled the entire trade-in process and paid off the remaining balance for me.
Super happy with the service, professionalism, and the upgrade. The new GLC 300 is absolutely beautiful and drives perfectly. Huge thanks to the team for making the transition so easy and taking care of everything from start to finish. Highly recommend!”
Lusine Ghazaryan
Apr 30, 2026
Rating:
“I had an excellent experience at the dealership, especially working with the manager, Christopher. Chris and his team truly went above and beyond to ensure the entire process was smooth and enjoyable. Christopher is very knowledgeable and patient. He took the time to answer all of my questions thoroughly and explain everything in a way that made me feel confident and at ease with my decision to purchase my Benz. From start to finish, I felt welcomed and genuinely valued as a customer. I will definitely be going back to Chris when I’m ready for my next car. Thank you, guys!!!”
Ella C
Feb 2, 2026
Rating:
“I had an excellent experience leasing my car from this dealership. From start to finish, everything was smooth, transparent, and stress-free. Andrew from the sales team was absolutely amazing—professional, knowledgeable, and genuinely invested in helping me find the best lease for my needs. He took the time to explain every detail and made the entire process feel easy and comfortable.
Robert, the General Manager, was also incredible. His professionalism and leadership truly show in the way the dealership operates. He ensured everything went smoothly and made me feel confident and well taken care of throughout the process.
There was zero pressure, no hidden surprises, and outstanding communication from beginning to end. I absolutely love my new car and couldn’t be happier with the experience. I highly recommend this dealership—ask for Andrew & Robert and know you’re in great hands!”