
Google Customer Reviews
Jack Wolfe
May 2, 2026
Rating:
“I just had an amazing experience purchasing a brand new Lexus RX with JOEL. He was super helpful and considerate taking the time to help my dad and I choose the right vehicle with us. He is determined and professional to get you approved and driving off with the car of your desire. I wouldn’t hesitate to ask for him at the door. He is always ready to help and super attentive. Thank you Joel wouldn’t be possible without you!!!!!
Come see him, he’s the real deal.”
Katherine Lipniskis
Apr 1, 2026
Rating:
“Don't walk, run to Lexus of Queens and ask for Stephanie Sims! After a disappointing experience at another Lexus dealership in NJ, I drove over 1.5 hours to Lexus of Queens and the experience was night and day!
Cece Ng from customer service quickly replied back to my messages and emailed me all the specs for the Lexus NX350H, I saw online. Once I arrived, Stephanie greeted us, made sure we were comfortable and explained all the numbers clearly. She was able to get me the Out-the-Door price I was looking for with NO STRESS and very FAST! 😁✌️🏃♀️No hidden fees, or extra add ons.
I appreciated her fast response, professionalism, and no hassle attitude. I wish buying a car was always as simple as this! She also took her time afterwards to show me all the technology features inside the car and made sure I was setup on Wifi and Wireless android auto. She is Simply the Best!! ❤️. Thanks Stephanie!”
Chul Jin Park
Mar 4, 2026
Rating:
“I recently purchased a Lexus RX450h from Lexus of Queens, and overall it was a great experience.
There was a small misunderstanding at the beginning with my salesperson, Stephanie S, but what really stood out was how professionally everything was handled afterward. Both Stephanie and the General Manager, Michael, stepped in right away and made sure everything was clarified and resolved smoothly.
Stephanie was just straightforward about pricing, explained exactly what to expect, and was clear about the numbers from the start; no hidden fees, no games, just transparency. I really appreciated that direct, no-nonsense approach. It made the process feel honest and stress-free. I would definitely recommend asking for Stephanie if you plan on visiting.
Michael was also very helpful and made sure I left feeling confident and satisfied with the deal. That level of accountability and customer care goes a long way.
If you’re looking for a dealership that communicates clearly and stands behind their word, I’d definitely recommend Lexus of Queens.”
Maria H
Dec 26, 2025
Rating:
“My experience with Stephanie at Lexus of Queens was absolutely amazing from start to finish. She was professional, helpful, down to earth, and incredibly patient throughout the entire process. I told her exactly what I was looking for, and she delivered exactly what I wanted the very same day.
I chose the NX 350h F Sport, and the car is very comfortable for both me and my passengers. The NX 350h F Sport has many great features that matched my needs.
Stephanie is very organized and made sure that everything I needed was in the car when I came to pick it up. She made the entire process smooth and stress-free, was always quick to respond to my texts, and answered every question thoroughly. Even after I picked up my vehicle, she continues to be available and willing to help with any future questions I may have.
Stephanie is truly a great Sales Consultant at Lexus of Queens, and I highly recommend working with her if you’re looking for a positive and seamless car-buying experience.”
Charles Chen
Dec 16, 2025
Rating:
“I just bought 2026 Lexus RX350H from Stephanie two days ago. Stephanie is very helpful. She is very friendly and knowledgeable. She asks what customer needs and finds the car that customer wants. She doesn’t push customer to make purchase decision right away. She returns text messages and answers all questions in detail. My whole purchase process was very easy. I highly recommend this dealership and Stephanie as Sales Consultant”