Harbor Hyundai

“We had a great experience at Harbor Hyundai and wanted to share our appreciation for the team. A special thank you to Jerry for taking such great care of us throughout the entire process. He was friendly, patient, knowledgeable, and always willing to answer our questions. He guided us through every step of the purchase and made sure we felt comfortable and informed. We also want to thank the entire staff for listening to our needs, taking the time to work with us, and doing their best to find the right vehicle and financing options for our family. We never felt pressured and truly appreciated the effort everyone made to help us find the best option for our situation. Buying a car can be stressful, but the team made the experience much smoother and more enjoyable. Thanks to everyone at Harbor Hyundai for your excellent customer service and dedication. We really appreciate all of your help!”

“I have to say that my experience at this dealership was such a different experience in comparison to many others I went to. In short it was One of the best car buying experiences I have ever had. I would recommend this dealership to my friends and family and they have earned a lifetime customer with me. This was my experience. As opposed to my last car buying experience, I wasn’t kept there for hours and hours on end. It was so much faster than I expected. I arrived at about 3:00 PM and was done by 6:30 PM. My family was expecting me to be done by 10:00 PM. In the car buying process you should always expect to try to work out a deal and go back and forth with the finance manager and that was the case but I did feel like my sales associate, Brian, did a great job making me feel like he genuinely wanted to help me out. I also appreciate that they were open to me negotiating since there were a few dealerships that did not want to negotiate due to my vehicle trim and color being highly sought after. The person that completes the paperwork also did not feel pushy. I’m really quick to pick up on those pushy sales people vibes or when they are being inauthentic disguised as trying to be authentic. I didn’t get any of those vibes, they actually felt like real human beings and I felt like I was being treated like a real human being not just like $$$$. Even though my husband was with me I was doing the negotiating and I didn’t feel disregarded and they still included my husband in the conversations. There was a good balance going. Obviously the people working there are doing a job at the end of the day but for some reason it was such a great vibe.”

“Giving a much deserved shout out to Brian Hernandez on the sales floor for his professionalism, patience, and expert knowledge to get us through our vehicle purchase. We had been shopping for a new car for roughly 2-3 weeks before meeting Brian yesterday (4/8). From the moment we met him we knew his knowledge meant we can trust him. As we got to know each other it became very clear we wanted to purchase a car from him. he didn’t force us into anything but more important, he gave us all the information to make an informed decision on what was best for our family. Even after the deal was done, he kept me informed with realistic updates and timelines; this makes such a big difference in the process. If you are in the market for a new or used vehicle, I’d highly recommend getting to meet Brian at Harbor Hyundai.”

“Expect great customer service when you purchase a vehicle from this dealership, but don’t expect it when you bring your car in for service. It took me 4 hours just to get my service advisor on the phone for an update. Today I picked up a loaner car and they gave it to me completely dirty. The inside has thick dust on the dash, back seats are dirty, and it was hard to see through the windshield. I wanted to tell them before I left, but knowing their customer service, I would’ve been waiting over a couple hours for a quick 15 minute wash. My family and I have been coming here for 15 years. We all agree not to purchase another car from Harbor Hyundai.”

“First—Boris Cervantes is the primary reason I decided to buy a car for my daughter, Monica and son-in-law, Kyle from Harbor Hyundai. I was having trouble entering data on the website & was just about ready to go with another dealership. He answered my call and was courteous, professional and reacted with a sense of urgency. Your team—Alfredo, Gianni and Dolan treated my family with respect and warmth and made the car-buying experience truly memorable. Thank-you!”