
Google Customer Reviews
Joseph Rodriguez
Jun 19, 2026
Rating:
“I recently brought my vehicle in for service at Sanborn Chevrolet in Lodi and had an excellent experience from start to finish. My service advisor, Sev was outstanding—professional, attentive, and truly made the whole process smooth and stress-free. From scheduling the appointment through the service and follow-up, everything was handled efficiently and with great communication.
Sev went above and beyond to make sure I was taken care of. Big thanks to him and the team! I highly recommend Sanborn Chevrolet, and if you go, ask for Sev.”
Joseph Ramirez
Jun 3, 2026
Rating:
“Eric and Kevin Have the Sanborn Chevy center running like a well machine. Very friendly and very professional. I would highly recommend them to family and friends. They did a great job on my truck both times and was a satisfied customer every time I left.”
Karloz
May 11, 2026
Rating:
“My overall experience with this dealership lands at a strong 4.25 stars, and the reasons become clear when looking at the full journey over the past year.
1. Purchase Experience — Outstanding
When I bought my Blazer EV in early 2025, this nearly 55‑year‑old family‑owned dealership proved why it has lasted so long. I conducted extensive research across brands and within a 150‑mile radius, weighing cost, reputation, and reliability. Even without revealing any of that, Sanborn rose to the top.
The entire purchase process took under 30 minutes, and more than a year later, I still feel confident I made the right choice.
2. Service Experience — The Gap That Cost 0.75 Stars
Where the experience fell short was the service department on this and my older chevy. I fully understand that workload, parts delays, and technician availability can shift. What was missing—and what directly impacted my rating—was proactive communication.
Clear updates before an appointment, or even a heads‑up within 12 hours of arrival, would have prevented unnecessary inconvenience. The issue wasn’t the challenges themselves; it was the lack of transparency around them.
3. Management Response — Reassuring and Appreciated
After elevating the concern beyond the department level and referencing my prior service history, management acknowledged the issue and assured me it would be addressed. I believe them. This feels like a temporary misstep in an otherwise strong legacy, and I’m optimistic the service experience will align with the excellence of the sales team moving forward.”
Kelly Lacey
Mar 22, 2026
Rating:
“After a very long irritating day on several different dealerships, I’m so very thankful we ended up at Sanborn Chevrolet!! Anthony was just amazing made everything easy with no pressure and really went out of his way to get to our budget price.. it was quick easy and stress free. Best experience ever!”
Madison Miller
Jan 10, 2026
Rating:
“Just purchased a 2026 Equinox and had a great experience with Jake and Reter!
They were kind, fair, and very knowledgeable, with no pressure or pushy sales tactics.
Jake was very communicative beforehand, answered all my questions (and there were a lot!), got us a great deal, and had everything ready for us when we arrived, which made the process quick and easy.
Reter was clear and honest in finance with no surprise add-ons.
First time I can say I enjoyed buying a car, and I would buy from them again. Thanks, Jake and Reter!”