West Herr Nissan of Lockport

“⭐⭐⭐⭐⭐ We had an excellent experience with John Madden at West Herr Nissan of Lockport. From start to finish, he was patient, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions and made sure we were comfortable every step of the way. John worked hard to get us an amazing vehicle, and we couldn't be happier with the outcome. His professionalism, honesty, and dedication to customer service made the entire car-buying process easy and enjoyable. If you're looking for someone who genuinely cares about helping you find the right vehicle at a great price, we highly recommend asking for John Madden!”

“If you are looking for a vehicle new or used you need to go see Coach at West Herr Nissan of Lockport. Coach is the type to not pressure you into buying, he is very polite, friendly, great sense of humor. I actually got my car off of him 7 years ago and now my husband just bought his truck from him. He listens to the customer and will bend over backwards to help. So go see Coach at West Herr Nissan of Lockport!!!”

“If you are looking for a wonderful saleswoman, ask for Tracy! Tracy is amazing!!! She was very helpful. She went to the table multiple times to get me the best deal possible!! She was very kind and understanding to my needs/wants. This was the best experience that I’ve had at a dealership, ever! I will definitely be going back to Tracy when my lease is up. Tracy was very informative and knew her facts about the vehicle. That was very helpful when I was choosing my vehicle.”

“My husband and myself bought a new Nissan Pathfinder from West Herr Nissan on transit. We couldn’t have been happier with the customer service we received. Jen Waters was our sales associate she is highly knowledgeable, professional and personable. She knew exactly what suv worked best for us and went out of her way to make sure it was exactly what color we wanted. Car was ready on time. When we went to pick it up the car was perfect. All detailed with no issues. Rowan McNeil the Customer Care Manager went over all the paperwork and went over the details of our new vehicle. He was also wonderful and very professional. This was the best and easiest experience at any dealership we have ever had. Thank you to everyone at Nissan ! Sincerely ,Kevin and Nancy Hahn”

“Oh where to start? I haven’t had a car in around 5 years. My credit is not good & I haven’t been approved anywhere. I walked in West Herr with $1,500 down & a 530 credit score, certain I wasn’t going to get approved. I immediately was greeted with big smiles & hospitality & I met Jen Waters! She not only got me approved, she got me approved for a car I LOVE that only had 5,000 miles on it! The newest car I’ve ever owned! She was so friendly, funny, determined & just bad azz to say the least! It wasn’t like a stranger, I felt like I had known her forever, she was amazing! I can’t say enough great things about her seriously! I even gave her info not my sister & my mom in case they ever need a car!! She was seriously the best & I would give 1000 stars if possible! I completely recommend them 100%!”