
Google Customer Reviews
Jade Gunther
Jun 22, 2026
Rating:
“Doug Smith Kia helps you feel like family! I had my 5mo old with me and they were very accommodating. Austin helped us get into a vehicle that better fit our family and felt like a major upgrade. The process was smooth and straightforward. I’m excited to drive places again! Since they moved from their AF location, they’ve got a TON more room. The building is super nice and they have water and snacks on hand if you’re there awhile. Would definitely recommend!”
Ally Wren
Jun 15, 2026
Rating:
“We had an amazing experience purchasing our new car thanks to Arson! From the moment we walked in, he was friendly, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions, listened to what we were looking for, and helped us find the perfect vehicle for our family. The entire process was smooth, stress-free, and actually enjoyable. Arson went above and beyond to make sure we were comfortable and confident with our purchase. If you’re looking for a salesperson who genuinely cares about his customers and provides outstanding service, we highly recommend Arson. Thank you for helping us drive home in our new car!”
Danielle Ganieany
May 14, 2026
Rating:
“If you read one review, let it be this one! WE HAVE BAD CREDIT & THEY MADE IT HAPPEN! Gilbert the salesman was simply awesome! I called, told him what my budget was and what im looking for. I showed up, he showed me exactly what I wanted to see. Fell in love with a newer Telluride. Gilbert was zero pressure. Just a nice guy! The financing manager (forgive me i cannot remember his name) was also zero pressure, a genuine nice guy. I told them where I needed my payments to be. They made it happen PLUS a 5 year warranty and a bunch of other things that make me feel safe while purchasing a pre-owned vehicle in Utah. They worked great as a team! Seamless and stress free. Honestly, if I could give them more then 5 stars, I absolutely would. Thank you again!”
CG AJ
Mar 25, 2026
Rating:
“Overall decent experience buying our Kia Carnival as CPO from this dealer. However, right after taking it off the lot we ran into several issues that should have been caught during the pre-sale inspection:
Passenger front lug nuts were loose, causing noticeable shaking/rattling while driving. This was unsettling on day 1 with the family in the car. I tightened them myself with a torque wrench, but the dealer later re-checked them.
Spare tire was not properly seated and was clunking around in the carrier until I fixed it.
Pool of coolant under the vehicle. They later replaced a clamp on a hose and said the residue was from a flush they performed.
Driver-side mirror trim was broken — this wasn’t mentioned by sales or noted in service.
On the positive side, they quickly replaced the frayed passenger sliding door weatherstrip, which fixed the power door opening problem.
Everyone has been very professional and pleasant to work with.
I would recommend double-checking your car thoroughly on day one. Hoping for smoother ownership going forward.”
Trinity Smith
Feb 16, 2026
Rating:
“Chad Fulton is a super awesome salesman. Helped me get a beautiful new Kia Seltos after my Kia Forte was totaled in an accident. Everything was smooth, easy and we felt zero sales pressure from anyone on their team. I’ve been a customer of Doug Smith Kia for years and people like Chad keep me coming back! Thank you!”