Deluxe Auto Sales

“Deluxe Auto Sales has made this purchase a breeze even though I am buying from another state. Their inventory is well selected, with quality cars carefully picked to a high standard at the time of my purchase. Carlos Reyes assisted me throughout the process. Carlos was patient, professional, & prompt in answering my questions. Carlos Reyes is a very pleasant, handsome, and helpful guy at the dealership, and I recommend him to anyone seriously looking to buy a car from Deluxe. Thank you.”

“⚠️ BUYERS BEWARE – PLEASE READ BEFORE PURCHASING I am sharing my personal experience with this dealership so other consumers can make an informed decision. At the beginning, the dealership was professional and explained to me that the vehicle was a manufacturer buyback. I understood that information and decided to move forward with the purchase based on the trust I had in the dealership. Unfortunately, my experience after the sale has been completely different. Nearly two months after purchasing the vehicle, I still have not received my permanent plates and have already had to deal with temporary tags. I have made multiple attempts to contact the dealership, and many of my calls have gone unanswered or I have been told I would receive a call back without receiving one. I have also experienced check-engine-light and mechanical issues with the vehicle. I have taken the vehicle to a Mercedes-Benz dealership twice trying to determine and correct the problems, and I am still dealing with issues. My biggest disappointment is the lack of assistance and communication from the selling dealership after the purchase. I expected better customer service, especially after making such a significant purchase. Based strictly on my personal experience, I cannot recommend this dealership to others. I am documenting the situation and contacting the New Jersey Division of Consumer Affairs regarding my concerns. This entire experience has been extremely frustrating, and unfortunately, I am still dealing with the situation. BUYERS BEWARE. Document everything, ask questions, and make sure you understand exactly what you are purchasing.”

“Biggest scammers, Is not enough it was a lemon but also they keeps original tires on so car looks nice after I bought the car and went home I found out the tires are very bad from inside that you can't see it from outside so I called to complain and they said they will replace them after I took it to their service dealer which is about an hour away from my house they give me the cheapest tires and they looks and drive horrible my car is the Mercedes GLE 53 AMG they must have performance tires not a $100 tires so they said they will replace the four tires which i thought they will put a good tires so I drove yesterday again for an hour and they put another cheap tires in drove from the service dealer to this dealer so mad driving my car feels like im driving kia not Mercedes After screaming with them back and four I sat with manager and he tried to make this right he said he will change the tires to a good Michelin or and Mercedes approve tires and I left happy, this morning the owner called me to tell me he will not change them or if I want the good tires I will have to pay the difference which is about $1800 so you can see the difference between the costs of the good tires and bad one. I hung up and I filled a complaint immediately with the consumer affairs I wish if I can return the car what a scammers in the end if you decide to be screwed at least make sure to inspect the car from every direction especially the tires”

“Great experience purchasing my car at Deluxe Auto. HUGE thank you to Gregory for making the process as easy as possible. He was so quick to respond, answered all my questions, and delivered the vehicle to me. The car is super clean and runs amazing. Thank you again Gregory and Deluxe Auto!”

“Even me being all the way in Texas, these guys still crushed it at every turn. I ended up finding Deluxe kind of my accident, and I’m so glad that I did. From start to finish, everything felt like the kind of experience you’d expect when buying a high-end luxury car. I had the pleasure of working with Angello, and his level of responsiveness and engagement truly makes it feel like you are his top priority. He was so easy to work with, even though I’m sure at times I was demanding or pushy. Starting with negotiating, all the way to delivery and paperwork from 3000 miles away, the process was smooth as butter. Finding the team at Deluxe was a happy accident and I will absolutely be working with them again. Until then, I’ll enjoy driving the absolute hell out of my new SQ8.”