Freedom CDJR of Lexington

“I purchased a vehicle from them on a financing plan that included a warranty, yet it has spent more time in the shop—approximately two months—than I have spent driving it. I decided to take it out of their shop because they were unable to fix it; they refused to pay for the necessary parts and were instead trying to find a supplier with lower prices. The service was abysmal; no one was willing to face me directly—only the young woman in the office, who was very polite—while the others wouldn't even agree to speak with me in person.”

“I had such a great experience buying my car! David was my salesman, and I also worked with Caleb—both of them were amazing from start to finish. They were never pushy, made the whole process feel easy, and gave me a very fair value for my trade-in. What really stood out though is how they’ve continued to take care of us after the purchase. Anytime we’ve had a question or needed something looked at, they’ve been super quick to help and get everything taken care of. They truly went above and beyond to get us into a great car at a great price. I would 100% recommend them to anyone looking for a smooth, stress-free car buying experience!”

“Went for service on my 25 Ram today. I have taken it to my local Ram dealer in WV and they couldn't figure it out so made the 2 hour drive to Freedom to look at it. Jeremy was service advisor and done great explaining how it was diagnosed and repaired. Again so happy the guys here were able to figure it out. Thanks again”

“Great experience all around! The team was friendly, helpful, and made the entire process easy. A special shoutout to Tim Hendershot—he went above and beyond to make sure everything was handled smoothly. I really appreciated how willing everyone was to answer my questions. It made a big difference and turned what can sometimes be a stressful process into a really positive one. I’d definitely recommend this dealership to anyone looking for great service!”

“My Service Manager Tyler and the entire staff here at Freedom took great care of me and my Jeep Cherokee when I was here. It was my first time working with them at this dealership. I noticed my Jeep Cherokee was having some brake pad wear down so I took it in to get it checked out. And I definitely noticed an alignment from these potholes around here. Tyler advised me about the rear brakes and that the tires on my Jeep were the wrong size for my vehicle and were all different sizes each. So that probably had an extra effect on the braking also. Tyler recommended replacing all four tires and the brakes. It’s riding and driving great now thanks to the awesome staff here at Freedom.”