Bates Ford Inc

“Matthew Robinson was great to work with on the purchase of my new vehicle. He was very professional and knowledgeable about the products. I would definitely refer him to friends and family. I feel like I feel like I received a good price at Bates Ford.”

“The care, the professionalism and the footwork done by the Sales professional Tyler is all above and beyond anything that I have ever experienced from a Automobile Dealership! This was one Fantastic experience! I so Highly Recommended Tony Bates Ford!”

“I had been a two rivers ford customers for years. Never again. Bates has my business. Came in and bought a new truck. My salesman was amazing and I was in and out in hour and a half. They were patient, kind, And honest. Loved the family owned atmosphere.”

“Process of ordering my 2026 F250SD 6.7Powerstoke HO Lariat Tremor truck was easy and painless. Salesperson (Matthew Robinson) was extremely knowledgeable, patient, and laid back during the entire process. Searching for my “right” truck lasted almost 9 months and Matthew was happy to help and answered all my questions during that time. Multiple test drives were taken and not once was he pushy or gave me any feeling other than interest and respect. I would wholeheartedly recommend Matthew and Bates Ford to anyone looking to purchase a vehicle.”

“I purchased two new vehicles from Bates ford in the past 6 months. They have treated us well pretty badly. They made deals and promises, and later give you nothing once you sign on the dotted line lines. The salesman is not helpful. The salesman are not professional or knowledgeable with no customer service skills. The parts department are unskilled with no customer service skills whatsoever. We were told by dealer manager that the bank has paid them already and they cannot do anything. Promised an EV WALL CHARGER IF WE BUY THE VEHICLE. Refuse to honor what was said or stated. New truck missing one bed hooks I WAS TOLD YOU HAVE TO BUY. I was told you had the truck for a few months. I was told the truck only comes with 3 bed hooks. No manager approached me to assist me. The dealership is not providing professional help to customers of color.”