Luxury and Imports

“We had the best experience at Luxury & Imports! Patrick was an amazing sales associate. He was laid-back, knowledgeable, and made buying our new truck an easy, stress-free, one-day process. We really appreciated how smooth everything was from start to finish. Thank you, Patrick, for all your help! We absolutely love our new truck! And we have to mention that your haircut was pretty cool too! 😎”

“Thank you for the very best car buying experience I have ever had! EVER! So fast! Maybe because they all wanted to go home for the holiday. Haha! Special thanks to Kellen and Kevin! And the rest of the crew too! You guys were amazing! HAPPY 250th!!!”

“Found my dream car at this dealership through cargurus.com and was thrilled to find they would deliver (I live in Ohio so the alternative was to take PTO, fly down, and drive the car home, or settle for something else closer to home). Delivery was $750 which would've normally been unthinkable but they were selling the car itself for a good enough price I felt it was worth it. The Hornets I was looking at by me were the most basic trims, with higher mileage, in colors I didn't want, and were only a few thousand less. Ended up with this R/T Plus with only 7500 miles that checked all my boxes and then some (I wanted a blue hybrid crossover with a moon roof and remote start; also got heated seats and steering wheel, cooled seats, motorized lift gate, and red leather interior) for about $26k. It's a bummer that they don't negotiate but I still felt like I got a good deal. Lane Novotny was very helpful and when I expressed anxiety about buying out-of-state he actually recorded a video for me showing me all around the car. He walked me through the whole process and was always available to answer questions even after purchase. Thus far very happy with my purchase and experience with Luxury & Imports.”

“You know what? Forget the traditional dealerships where you’re “treated like family “ until it’s time to sign the paperwork! Luxury & Imports Auto Sales treats you like a human being. I’ve already got family, and they’ve disappointed me. I’ve already got friends, and they’ve disappointed me! What I look for in a dealership is respect. I look for people who are genuinely interested in what my needs are — not which car they sell is going to put more money in their pocket. That is what you will find at this dealership. Celso, the salesperson I worked with left me a voicemail. I’m normally not convinced just by a voicemail someone leaves me. But Celso sounded like he just wanted to help me find the right car at the right price. So, I decided to pay him a visit. We talked. Not just about deals, but about a lot of things. Getting to know me was his first concern. After that, he was able to point me to the car that fit my exact needs. You know that saying, under promise, and over deliver? That’s what this dealership does. I ended up purchasing a 2022 Buick Envision ST. As with all dealerships, cars tend to sit around for a few days sometimes. When I went to the dealership the next day to drop off some paperwork for my trade in, I noticed the right rear tire was under inflated. I asked Frank if he could look into it. Frank took my car immediately. When he came back, he told me that all the tires had different pressures in them, and that they were all taken care of. In addition, he noticed that the key fob battery warning came on. He told me about it, and replaced the battery for me right away. Finally, I had some questions for Frank about some of the features in the car, and he sat down with me, in the car, and explained how everything works. They had their money, they had my trade in. They could’ve just been done with me. But, they treated me like a valuable customer — not family, and that’s the difference between these guys, and your traditional dealerships. Normally, I wait a week or two before writing a review. It gives everything time to settle, and makes me think more clearly. I purchased this car yesterday, and if I wasn’t so busy, I would’ve written this positive review yesterday. Forgive me for rambling, but I just can’t say enough good things about Luxury & Import Auto Sales. Give them a try. You probably won’t be disappointed.”

“I had another great experience buying a vehicle from Luxury & Imports in Leavenworth. This is the second vehicle I’ve purchased from them (the first was a 2017 Kia Sportage back in 2020) And this time I bought a 2019 Toyota Tacoma. They gave me a very fair trade-in value for my Kia, which made the process feel straightforward and stress-free. The staff is always great to work with, and they were quick and easy to address and fix a few small issues we noticed with the truck. A big shoutout to Anthony Reutlinger, who worked with me for about a month before I ever stepped foot back on the lot. Since I live about 45 minutes away, he made sure to make the process as easy as possible and minimize unnecessary travel. He consistently sent me options, stayed in touch, and ultimately helped his team find the right truck for exactly what I was looking for. I never felt pressured, just genuinely supported through the whole process. Luxury & Imports has earned my trust, and I’ll absolutely be back when it’s time for another vehicle. 10/10 recommend.”