Jeep Only

“Update: The dealership responded claiming that, "records show the vehicle was involved in an accident after it left our dealership." To clarify, this vehicle has not been involved in any accidents, abnormal driving or wear and tear, or aggressive handling. If they are referring to a third-party report, I would appreciate them specifying exactly what record they are relying on, as this appears to be incorrect. The damage mentioned in my original review below was present at the time of sale. Additional pictures included are from August 2024, when the vehicle was first purchased, to go along with the current state following their makeshift "glue" repairs failure, where tape is needed to hold the bumper up. Along with the current state of the windshield, which includes a large crack (occurring after purchase), and a chip (obtained prior to purchase), to show the damaged state of the windshield which led to the stressed state causing the crack. The only insurance claim that has been filed on the vehicle was to replace the windshield, which I claimed following the crack (again, the chip came first - along with tons of smaller scratches and chips, rendering the windshield needing to be replaced by the dealership regardless, prior to purchase) Original review: When I first bought the car from them, the grille was scratched and windshield chipped. They said they would fix it. I didn’t get the car until 2 weeks later, where they fixed the grille but did something to the front bumper so it no longer went in, their own mechanics said it needs to be replaced and told the GM themselves. The previous manager and salesman who sold me the car promised the bumper and windshield to be fixed. A week later when I brought it back, they both quit. The GM then refused to fix it, and said if I can get in contact with the manager who said this then he will fix it. When I called the manager, he said it should be getting fixed in front of me and the GM. The GM then said he doesn’t work with them anymore and won’t listen to them. After months of trying to get them to fix the problems they had promised to fix, they never did. Now that chip, and the numerous other little chips in the windshield led to it cracking. And the bumper is completely falling off, to the point where I need to use tape to keep it on the car. I do not recommend shopping at this business, especially for used vehicles, unless you expect unfulfilled promises and spending way more just to fix it.”

“Okay. So I recently went into Jeep on to take a look at some of the jeeps I have been wanting a Rubicon for quite some time. I had no intention of buying just kind of looking. But then I saw her, she is a beast. Add Darwin helped me. He made the process smooth and easy. Not hours like other places, everybody, there was so helpful and great all the way from the sales manager. All the way down to the finance sky. I will definitely be back to buy my next one. Thank you darwin you are awesome”

“I am 47 years old and I have never purchased a car for a dealership before. Long story… I have always found this a very intimidating drawn out process. Victor had ease my fears and made this process very quickly. More than quick, he was very effective. He found exactly what met my needs. He helped me select a fantastic vehicle and I could not be more pleased with the services that was provided. I would strongly recommend anyone in the market for a new car. Give Victor the opportunity to work with you. You will not be disappointed! I could not be more grateful to have experienced this process in the manner in which Victor offered it.”

“My wife and I bought two cars from Jeep Only, and both experiences were fabulous and very smooth. The entire process took about 1.5 to 2 hours—we were out quickly, and they don’t keep you there all day. Mr. Nicolas was outstanding. There was excellent communication from the moment we started looking for a car all the way through getting the license plates on our new vehicles. He showed great hospitality—always smiling, welcoming, and professional. Anytime you call or text him, he answers, even outside of business hours. Jeep Only is very lucky to have him. He should be a general manager at that location. They sell cars like crazy, and I can see Nicolas going very far in his career. Thank you, Nicolas, for everything you do for your customers.””

“I had an amazing experience purchasing my car! My salesman, Will Cala, was extremely helpful, patient, and made the whole process easy and stress-free. The sales managers, Chris & Clayton, were very supportive throughout the deal, and Zeke in finance explained everything clearly and made the paperwork simple. I also want to give a special thank you to Genaro, the GM, for being so friendly and professional. Everyone truly went above and beyond. I love my new car and highly recommend this team for anyone looking to buy a vehicle”