CARMAX LANGHORNE

“Im sure lots of people have had great experience, mine however was great up to last week when my car had issue switching gears, 2 months into purchase, I did not buy gurantee but was not expecting to have trouble 2 months after purchase, car max customer service does not help. I am asking for car max to evaluate my vehicle and give me a report on contidion of alternator, they refuse I am over 30 days all they say...my mechanic inspected and found that the alternator had been replaced no disclosure of that is found in car fax report, the fluids in vehicle also low and a stench comes put of air indicating air filter hasnt been replaced before selling car, so be aware customer service is not customer helpful and service dept clearly not doing there job serving car before selling off. So best advice once taking car off lot take right away to a mechanic and any issues return vehicle you have 10 days to return and 30 days to bring issues up unfortunately my issue didn't arise till a week ago. In conclusion,Customer service doesn't help”

“The best car buying experience ever u are under pressure to buy nor sell. Set aside enough time to walk around ask questions to make the best decision possible for yourself and they guide u through the whole process. I would suggest hitting up the website first to give a general idea of what u will be looking at it helped me out.”

“Selling my vehicle (Toyota Corolla LE 2016) here was an incredibly smooth and professional experience. I was impressed that they honored the exact amount provided in the online quote without any hassle. The entire process was efficient and straightforward—I highly recommend them for anyone looking for a fair deal and an easy transaction.”

“My experience was great - the staff was excellent especially Jermarie, Courtney , Jennifer and Quran. They all made my process nice. I was trying to find the right SUV and the right SUV found me. They all were very patient and help. Great customer service all around the board! I love my new Chevy Equinox”

“I recently sold a car to them. I had a great experience. Carmax quoted me the highest price online. The sale went extremely smooth. They bought it for the price they quoted online. Scott was extremely helpful and friendly. Additionally, they paid for my Lyft ride home.”