Mike Patton Ford Lincoln

“I had a very disappointing experience at Mike Patton Ford. While shopping for a vehicle, I felt that my concerns weren’t taken seriously and that communication from management was dismissive rather than helpful. When I tried to clarify pricing and financing details, I didn’t receive clear answers, which made the process feel stressful and rushed. I believe customer service starts at the top, and unfortunately, my interaction with management left me feeling unheard and undervalued as a customer. Buying a vehicle is a major decision, and I expected more transparency and professionalism. I would recommend future customers ask detailed questions and get everything clearly documented before signing. Specifically the manager Ladd Hammond”

“Great experience buying my new car. Michael Smith made it super painless and fun, yes I said fun”

“I called in to check on a vehicle on the website and ended up speaking with Kimberly Parker. She was AMAZING!!! She helped me so much with the decision making process. She was very polite and understanding with my mobility issues. I highly recommend her if you are in the market for a new/used vehicle.”

“I recently purchased a Camaro from Bryson Hawks at Mike Patton Ford, and I couldn’t be happier! Bryson provided exceptional service, guiding me through the entire process with patience and expertise. The experience was enjoyable and seamless. Go see Bryson, I highly recommend him!”

“Amazing!! 💜 Jimmy & Sean are an amazing team! I made a call, spoke to Jimmy, explained my situation with my credit. He and Sean got me approved and in a new car the same day no problems or back and forth. I highly recommend this team.”