Fox Ford

“I suspect that many car shoppers that are our age, loath the idea of wandering a car dealer to evaluate a prospective purchase. Fox Ford on 28th St in Kentwood changed all that. It was such a chill, laid back culture that we felt plenty of freedom to stroll the (not so small) territory and find just what we needed. It may have also been our Salesman, Bill Beatty, or Matt, the Finance Manager, whose demeanors equally matched the dealership culture. No matter what the factor was, we have no regrets finding the dealership and making a comfortable deal on our first Ford Expedition! Thanks Fox Ford!”

“Ford Motor Company offers high quality American vehicles. Fox Ford offers friendly, honest service. I found the perfect vehicle for me at Fox Ford on 28th ST in Grand Rapids MI. My new Ford Truck is The Shit! It has all the amenities I want / need. I can’t say enough about the excellent service I received, especially from Lee & Carter. In fact since I don’t have much to do I kinda want to go there and bother them just because they were so good to me, but I won’t, because they are busy professionals. Also I want to just drive around in my new Ford Truck aimlessly, but I won’t, because I leased it. Instead I’ll just take a nap and dream about driving over mountains and beaches in my new Ford Truck. But when the time comes when I do have somewhere to go I’ll be confident doing it in my new Ford Truck because it’s cool lookin, comfortable, safe and dependable. I won’t conclude this review without giving Thanks to God for Blessing me with my Beautiful new truck. God is all powerful and He should be Glorified on a daily basis. If you haven’t accepted his only risen Son into your life, I suggest you do so. I would Not be where I am today without Him. Jesus Christ is my One True Savior. I just noticed that you can’t have Amenities without AMEN.”

“Highly recommend checking out Fox Ford 28th St. for your next vehicle purchase. Our salesperson, Austin Sherman was very helpful with finding exactly what we wanted right down to the color. We even got schooled on how to navigate the computer screen and all the other aspects of our new Maverick. We left with the confidence this business really cares about their customers. Two thumbs up and 5 ⭐️’s!”

“We had an absolutely fantastic experience purchasing our 2024 Mustang Mach-E Rally from Fox Ford, and honestly couldn't be happier with both the car and the process. In a market where car buying can often feel stressful, this was genuinely an awesome and seamless experience from beginning to end. ​A major reason for this was our salesman, Duke. He was absolutely top-notch. He struck the perfect balance between being professional and knowledgeable, while also being incredibly friendly and fun to work with. He made the entire experience enjoyable, listened to what we were looking for, and never made us feel pressured. It's rare to find a salesperson who makes the process feel so easy and engaging, and Duke absolutely did. ​Beyond the excellent service, we were also really impressed with Fox Ford's pricing on their used vehicles. We looked at several dealerships, and Fox Ford's prices were consistently super competitive, often beating the competition on comparable models. ​Even the financing part was straightforward. The finance manager was friendly, efficient, and easy to work with, getting us through the paperwork quickly and clearly. ​We drove away in our Mach-E Rally feeling great about the decision and the dealership. If you're looking for a vehicle, we highly recommend Fox Ford – and definitely ask for Duke if you want a truly positive and fun car-buying experience!”

“I recently took my Ford Raptor to Fox Ford for an issue, and once again, they exceeded my expectations. This wasn’t my first visit, and I can confidently say that Scott Lynch, my service advisor, consistently goes above and beyond to ensure top-notch customer care. Scott was professional, attentive, and kept me informed throughout the process, ensuring my truck was fixed promptly and within a clear timeline. Bryan, the mechanic, took the time to thoroughly explain the issue, which I greatly appreciated. His expertise and transparency made the experience even better. Scott made sure everything was handled efficiently, and my Raptor was returned in perfect condition. Fox Ford, with Scott Lynch leading the charge, is truly awesome. Highly recommend their service!”