Cobb County Toyota

“The service was terrible. The advisor I was told to ask for was on the phone while 3 people were waiting for him to finish while other advisors were hanging out doing nothing. So next they move my car and park it precariously, until the advisor has time to get to me. 25 minutes later he finally gets to me. He addresses me as “Hey man”, I guess that’s the culture as I heard other advisors addressing customers the same way as hey Buddy, hey man. Definitely do not recommend this no customer service place.”

“Matt was honestly great! Very straight forward with all of my questions and concerns. He made us feel very comfortable with the entire process and was very transparent the entire time. The process was fairly quick and time efficient! I will recommend Matt to anyone who is looking for a friendly and calm experience. There was no feeling of pressure during any of the process. Even after everything was taken care of, Matt still continues to answers any questions I may have on the vehicle. Edit: went in for my first 5k service and it was pretty quick & the young lady who helped me was super nice I believe her name was McKenzie!”

“"The way car buying should be." I know that's an old marketing slogan for a different car dealership but I feel it aptly applies to Cobb County Toyota. I've had my 2024 Toyota 4Runner XSeries Off Road Premium in Solar Octane for nearly two weeks now and I am absolutely over the moon with it. I was looking to buy a 5th generation Toyota 4Runner and Cobb County Toyota had the perfect one in stock. The truck was well represented in photos and the price was a great deal compared to similar cars on the market. When it came time to make a deal, they didn't add any extra fees or try to add "mandatory" maintenance plans. The price the car was listed for was the price I paid, plus a nominal tag fee and taxes. My salesperson, Gabriel, was incredibly nice, patient, and not overly pushy. He worked with the finance manager to get me a fair offer for my trade-in. They do try to sell warranty/maintenance plans once you make it back to a finance guy, but he wasn't overly pushy when I declined them which was much appreciated. In the next year, I'll be in the market for an A91 Supra and Cobb County Toyota will definitely be the first place I consider looking.”

“I just purchased a 2025 Tacoma using the Smart Path feature on the Cobb County Toyota website. The price stated online, all dealer and manufacturer incentives, and my trade in value were all clearly stated before I arrived at the dealership for the test drive. I was given an opportunity to test drive the vehicle I had deleted from the dealers inventory and when I was ready to close the deal all the paperwork matched perfectly with the deal I had made online. The salesman was friendly and answered all my questions about he Tacoma's features and the finance department did not use and high pressure tactics when offering warranty updates. I easily declined those and my out the door was exactly what I had agreed to originally using Smart Path. The whole process was quick and easy and I've never purchased a vehicle before that want that smoothly. Kudos to Cobb County Toyota for an honest deal with no pressure and hidden upsale gimmicks.”

“As a long time Carmax customer, going back to dealerships was not something I expected until I interacted with Cobb County Toyota. Kent (and Mike) helped me pick up my 4Runner and were professional throughout the whole process. I appreciate the sales folks transparency and communication and also the dealership for not adding bogus doc/dealer fees like so many other competitors within the greater Atlanta metropolitan area. Everything from acquiring OTD documentation, test driving multiple vehicles, and waiting for my credit union to respond, for a car buying experience everything as good as it would. Now that I have my 4Runner, I plan to come back to Cobb County Toyota in the next 5-10 years for my GR86 or Supra, the fun car. Highly recommend this dealership, take it from a stranger.”