Carl Black Chevrolet Buick GMC Inc

“Wonderful experience. When I arrived on site, I was greeted by sales person Al Kerney. He was very friendly and knowledgeable when I was asking questions regarding my new purchase. If he didn't know an answer he took to the time to find out to make sure all my answers were answered correctly and accurately... Jon Ziegler help me get all my administrative paperwork in order, made sure all my discounts and rebates were in place and was also very friendly and professional. Lastly, while working with the finance department, I had the pleasure of working with Alex Richardson, again, another friendly, professional employee that answered all my questions thoroughly. I didn't catch his but even the GM of the dealership stopped by to thank me for my purchase, which was unexpected and appreciated. Overall, a great experience, great pricing with helpful, professional employees. Top notch gentlemen! Would and will go back.”

“I had an amazing experience purchasing my SUV! From the moment I walked in, the staff treated me with kindness, professionalism, and true respect. They answered all my questions, guided me through every step, and made the entire process smooth and stress-free. The vehicle was exactly what I was looking for—great condition, fair price, and delivered just as promised. I appreciated how transparent and patient they were, making me feel confident and comfortable with my purchase. I truly recommend this dealership to anyone looking for a reliable car and an honest team. Thank you for helping me drive away in a vehicle I love! 🚙 I am completely satisfy ✨Thank you Alexia Zapien.”

“I recently had an issue with the service department during a scheduled appointment, and I reached out to management to address it. Stephanie contacted me immediately and absolutely exceeded every expectation. She arranged a loaner vehicle on the spot, worked around my schedule, communicated clearly, and made the entire process smooth. Matt was also fantastic—professional, helpful, and made sure my Silverado was taken care of quickly and correctly. The dealership even went above and beyond by covering the cost of the service, which I did not expect. I’ve purchased 11 new vehicles in the last eight years for myself, my family, and my business, and I’ve never had a dealership respond this professionally and effectively after an issue. Mistakes happen, but the way Carl Black handled the situation showed real integrity and commitment to customer service. Because of this experience, we fully intend to buy our next vehicles from Carl Black—as long as the price is right, of course! Highly recommend.”

“I went to this dealer expecting to get eaten alive by the salesman, but I was greeted by David and he treated me and my mom like family. That’s what I was most looking forward for a comfortable shopping experience. He was straight forward and his customer service was A1. Plan on coming back with friends and family. I told him what I was looking for and had me and my mom wait in the A/C while he did the running. That is a true salesman. Thank you David 💪”

“The customer service received from Emmanuel and Jim was top notch. No high pressure sales tactics, just good customer service. This was our first time out shopping for pickups so we had a lot of questions and wanted to see several different vehicles. No purchase today, but we'll certainly be back.”