
Google Customer Reviews
justin smith
Feb 4, 2026
Rating:
“Great overall experience thanks to strong management
I recently purchased a 2024 Cadillac Lyriq from West Houston AutoNation Land Rover, and overall it turned out to be a very positive experience.
My salesperson, Syed, was okay but fairly average. The process felt a bit transactional at first and lacked some of the initiative and follow-through I was hoping for.
Where this dealership really shines, though, is leadership.
Sales Manager Mitch completely stepped in and elevated the experience. He was professional, transparent, and genuinely focused on making sure I felt comfortable and taken care of. No pressure, no games, just straight answers and solutions.
Then Jimmy in Finance absolutely knocked it out of the park. He made what’s usually the most stressful part of buying a car feel smooth and easy. He explained everything clearly, worked hard to get me the best terms possible, and treated me with respect the entire time.
Because of Mitch and Jimmy, the experience went from “just another dealership visit” to “I’d actually come back here again.”
Would definitely recommend this location.”
Endy Matori
Jan 31, 2026
Rating:
“Loved every moment at this dealership! I had a great experience with Justin—he was professional, knowledgeable, patient, and extremely helpful throughout the entire process. Daniel, the manager, was very respectful and professional. Jimmy from finance explained everything thoroughly and was patient, especially since numbers aren’t my strongest skill lol. I left with my dream car and couldn’t be happier. Highly recommend!”
Taylor Jefferson
Jan 26, 2026
Rating:
“I had an amazing experience at Land Rover West Houston! From start to finish, the process was smooth and stress-free. The staff was patient, knowledgeable, and truly made me feel valued as a customer. They helped me find exactly what I was looking for and made my first big car purchase such a positive experience. I’m so grateful and would highly recommend this dealership to anyone looking for quality service and a great car-buying experience!”
Diana
Jan 14, 2026
Rating:
“I am writing to share my recent experience at Land Rover West Houston and to commend the exceptional service provided by Vanessa Richard’s.
I visited the dealership on January 3rd to see a Lexus I was intrested in after scheduling an appointment with Vanessa. From the moment we walked in, she greeted us with a smile and maintained a high level of professionalism. She was extremely attentive to our needs and budget, answering all of our questions thoroughly.
Vanessa had the Lexus ready for a test drive and provided a detailed explanation of its features. During the drive, she took the time to understand my preferences and vehicle history. Based on our conversation, she suggested four additional cars once we retuned to the dealership. She saved the best for last, and I was so impressed that I ended up purchasing a Range Rover instead of the Lexus.
Vanessa was incredibly helpful throughout the paperwork process. I am very happy with my purchase and the overall experience with Vanessa. I will be recommending Vanessa to my friends and relatives.
Diana G”
Monica Velasquez
Jan 12, 2026
Rating:
“I had such an amazing experience with Abraham! I went to a lot of different dealerships and came back to purchase my new defender from here because of Abraham. He listened to my wants and needs and was realistic with me. Mitch was also a pleasure to work with! Jimmy was extremely helpful and friendly. Overall a great time and I would highly recommend!”