Hilbish Ford

“I would like to thank Marissa Minton in Internet Sales for arranging Brad Ellison in Sales to work with me with the purchase of my new Bronco. Brad was very professional, knowledgeable, attentive to my needs and requests and above all friendly! I also met Jasmine Pinckney who was an absolute angel working with me through the sales process and Candace Thompson in Finance helped tie everything together. The team at HILBISH exceeded all my expectations through the sales process, each one of these individuals are a valuable asset to the dealership. I was in and out in less than 2 1/2 hours! Outstanding job Hilbish!”

“On behalf of my husband and me, just wanted to take a moment to recognize our salesman Tanner Deal. He has been our salesman in 2 Bronco vehicle purchases from this dealership in which he has been awesome to deal with. Not only hearing things we’ve pointed out but taking immediate action in addressing them. Has gone the extra mile to make things right. Again making transaction as smooth as possible. Your efforts were much appreciated. A special shout out to the finance manager Brittany Hebenthal. Although we didn’t finance through dealership she was super nice to deal with. No pressure tactics. And finally thank you to the entire staff. Absolutely recommend Hilbish Ford.”

“My experience with Hilbish Ford is deeper than most. For I own a piece of art work by one of the old salesman Mr. Hough's daughter. So me driving home 6 hours to get my van fixed had a special meaning. Great service...Doug, Jody. Hilbish Ford.......home”

“I recently bought a 2025 stx from Hillbish Ford and have had some what of a bad experience. The sales team more specifically brad is good at his job. He is a man of his word. When I bought the car there were scratches and a chip it was a loaner. Brad said he would have that handled as well as my sprayed in bedliner and my tint. This process about 2 weeks!!!, which was completely mind boggling to me for minor body work. All was complete as promised but when I got the vehicle back I noticed when they took the front finder to paint the service team must have dropped it on the ground without and covering. My fender badge is scuffed scratched and faded. I don't want to drop my car off again nor do I want that service team to do anymore work on my vehicle. They have a big issue with not checking behind work and taking pride in what they do when their name is attached to it. I came from the middle of Charlotte so this place is right around the corner. Please address your service team Hillbish they need to tighten up.”

“I will not be taking my car back to service here, however the sales people are friendly and seem to enjoy what they do. I took my 2017 focus RS to that dealer twice and both times my experience has been awful. The first time for a coolant hose and when I got the car back the intake wasn’t installed correctly and was causing a check engine light along with a few other components that where not installed properly. My second time coming to the dealer I was there for just an oil change and told them specifically I didn’t want a rotation. I saw them begin doing a rotation anyway which was resolved and I didn’t have to pay for. However when I got home none of my wheels were torqued, it’s not just poor workmanship but also a general safety risk and is not acceptable for a dealership. I will not be returning to Hilbish ford for any future services”