Steele Hyundai Kyle

“My experience has been I must say INCREDIBLE since the moment I spoke with Victor Santaolaya. I was having MAJOR vehicle issues with what at that point was my current suv, issues in every way you can possibly think of. But the moment I walked in the dealership; Victor who was my main point of contact, greeted me with such friendliness,respect and above and beyond customer service, along with Sales Manager;Daniel and Finance Leasing Director; John Bridges worked their magic around and made things happen for my family and I.At first I felt so bad because I literally got off work and had them all wait for me for how desperately my situation was, but at no point did they ever made me feel unwelcome, even after I knew it was already a bit late. Instead, they greeted me as if we already knew each other. I am so happy of this new goal we’ve achieved. I have no words to describe how I feel but I must confess never did it cross my mind I would be able to qualify for such a nice beautiful car and better yet, at a great deal! So if your looking for a car,don’t doubt it any longer and come look for these guys! Victor is your To-Go person to ask for and tell him Gloria send you! 😁”

“A CUT ABOVE IN PRICING, SELECTION AND FRIENDLINESS. Give these fine people a chance for your business. They helped us get in to a new 2025 Ioniq 5 and we're are very happy with our transaction. Our salesman, Marcus Mendez, was very personable and attentive. They are in a beautiful new facility with an advanced service center. We plan on maintaining a relationship with this team for many years to come. 7/17/26 - Brought in our car for its 7,500 service and was very pleased with the service.”

“I just wanted to take a minute to rate my recent experience at Steele Hyundai. As you can see I gave it 5 Stars. This was a very smooth process from the beginning to end. More specifically I would like to give high praise to my salesman, Isaiah. Not only was he extremely genuine and a gentleman, but also a true professional. For me, making the decision to buy a vehicle is very stressful, it's a big investment and I wanted to make sure I was making the right decision. From the moment I spoke with Isaiah and let him know my needs he quickly went to work and found me the perfect vehicle at the price that would work in my favor. I couldn’t have asked for more than that. Thank you Isaiah and the Steele Hyundai team for their assistance and making everything feel so personal. I can say I’ve never had such a good experience buying a car!!”

“I love doing business here. I purchased my Palisade Knight new for my wife and continue to get my service work here right now. I’m getting exceptional service from Zack and their service department. But truly everybody here is pleasant to work with. Rare to see I believe in the Car business. Grateful for the service. Thank you team.”

“[NEW UPDATE: Tuesday Morning] It is now Tuesday morning, and I have still not received the promised quote that was guaranteed to be emailed on Monday. This ongoing lack of follow-through is extremely disappointing and confirms the poor experience I had on-site. The dealership has failed to honor the only commitment they made to me after my visit. [UPDATE]: The dealer responded and correctly noted that I was late for my original appointment with Dennis. Because of this, I was assisted by a different salesperson who (as the dealer's reply mentioned) was "not caught up" with my situation. While this explains the painfully slow process, it still doesn't excuse the outcome. It took two full hours of waiting—with the salesperson taking multiple lengthy trips to the back office—just to discover the car I drove to see was already sold. The dealership failed to deliver on two key promises of my visit: 1. Car Availability: I learned the vehicle was sold only after a two-hour wait. 2. Quotation: The second reason for my visit was to get a quote on a similar vehicle, a request they had promised they could fulfill if I came in. Despite repeated asking during my wait, the team was unable to produce any numbers for me, asking me to return home and wait for the quote via email on Monday instead. My primary frustration is that my drive and two hours of time were completely wasted, as they failed to deliver on both the test drive and the promised quote. The facility itself is clean and modern, but the fast-paced music they play gives a 'rush' feeling, which was a very confusing contrast to the actual slow service. I will update this review based on the follow-up email I am expecting on Monday.”