Franks Chevrolet Buick GMC

4.5 Google

Google Customer Reviews

Rob J

Dec 12, 2025

Rating:

Great Buying Experience!!!!!! Was not rushed or pushed to anything. Was given plenty of options. The salesmen Mr Woodberry was outstanding, professional and very patient with me. I was extremely nervous due to previously bad experiences with other places in "other" city's! The sales and the financial process was smooth and non rushed but also fast here at Franks. I'm new to city and soo grateful Franks Chevy is here! My wife gets the new ride and I keep on scootin..... Thanks, Rob J

David Tanner

Sep 26, 2025

Rating:

Traveling home from Arkansas to Texas yesterday, 9/24/25, I found myself broke down unexpectedly with major mechanical issues. I hadn't been home in 50 days, really thinking I was stuck for a few more days waiting on repairs. The service department, management and the staff were absolutely great. They were truly concerned about my consternation and predicament. My wife is very sick and i was extremely anxious to get home, as she was for me to get home. They jumped through unimaginable hoops. I'm 70 years old and was, am, completely overwhelmed by their real concern and professionalism. I don't believe I've ever been treated so kindly and with such genuine warmth. And my truck? Runs like the day she came off the showroom floor. Heartfelt thanks to you guys at Franks Chevrolet. David Tanner

Twana Avery

Aug 8, 2025

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I never do reviews, but had to take time for this one. Franks Chevrolet service dept. went above and beyond for our family yesterday. We were traveling to Louisiana from Indiana and started to break down about 20 minutes from their shop. We called to see if they could get us in, even though they were closing within the hour. The manager Derek was so kind to commit to at least have Johnny look at it. Johnny immediately diagnosed the problem and assured he would get it taken care of first thing in the morning. They helped us look for near by hotels and dining. Allen gave us a ride to our hotel and Derek picked us up the next morning when our vehicle was ready. We can’t thank you all enough for your help and kindness. The Avery’s

Jerry Curtis

Jul 28, 2025

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The experience at Frank's Chevrolet is always a positive one. Everyone there makes us feel like family. They make the process easy and stress free while making sure that all of our needs are met. I frequently recommend them to my friends and family.

Jun G

Mar 27, 2025

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Derick Woodberry was so helpful while we were on the lot. While we weren't able to buy anything on our visit, he spent a lot of time with us while we measured vehicle interiors to see if they would meet our needs. Thank you kind sir for your patience and time!