North Knox Chrysler Ddge Jeep Ram

“The folks here have taken care of me before with my vehicle in service, and this time they helped me get in a new ride. The salesman Conner was an absolute pleasure to work with, and between he and the management there, got me the best deal I think that was possible. In fact, I don't think it would have been possible to get the deal I got anywhere else. Thanks to all that were involved getting me into my next vehicle!”

“I had an outstanding experience at North Knox Chrysler Dodge Jeep Ram! A huge thank you to Skylar Feichtner and James Carl for making the entire buying process easy and stress-free. They were incredibly helpful, answered all of my questions, and never made me feel pressured. They took the time to understand what I was looking for and helped me get the right truck at the right price. They also went the extra mile by including a spray-in bed liner and ceramic coating, which made the deal even better. Their professionalism, honesty, and customer service really stood out. If you're in the market for a new vehicle, I highly recommend asking for Skylar Feichtner or James Carl. They truly care about their customers and make sure you leave happy. Thanks again for the great experience—I absolutely love my new RAM!”

“The sales staff was great along with the finance team. The selection of vehicles that was available was very nice. I also had the opportunity to do business with Gary’s Off Road Center to have some customization done the next day and they were also great. Everyone was helpful and knowledgeable and I will definitely be a regular customer for any service or customization needs in the future.”

“Update to your answer: The differential never had any actual damage, and yet they suggested it needed a complete rebuild when it didn't actually need to be rebuilt, Thank goodness I didn't give authorization. The sheer skirt makes me uncomfortable. Before agreeing to let them install the piece, We asked Nick what would happen if the problem wasn't fixed once the part was installed. He said he would talk to the service manager to request a refund and have the part removed,When I asked for a refund, they flatly refused, even though they knew perfectly well that they hadn't solved the problem, which I had solved myself, In the end, I was left with a $1582 investment in a vehicle I never needed. Taking responsibility for mistakes is human, and you all knew perfectly well what you were doing, And yet I returned home with the vehicle exactly as I had brought it. Terrible service, technical incompetence, and a total lack of professional ethics. I took my 2020 Jeep Grand Cherokee to the dealership on Callahan Drive for a "Serv4WD" error after differential maintenance. As a mechanic, I warned them from the start that the actuator motor was perfectly fine since I had tested it myself, but they ignored me. They kept my vehicle for over a week, only to force me to pay $1,500 for a new actuator that did NOT fix the problem. In the end, I was left with a very expensive part that my truck never needed, making it a completely wasted investment. After that, they started guessing: they blamed an aftermarket Android screen, making me waste time swapping it back to the original, and the error persisted. Their "final solution" was telling me I needed to completely rebuild the differential for $4,000 in parts, not including labor. Frustrated and tired of them guessing at the expense of my wallet, I took my vehicle home. There, it took me less than 10 minutes to find the real issue: a differential bolt was in the wrong position, leaving the calibration out of range. I adjusted it, recalibrated it, and the problem was completely resolved. Neither the actuator, the screen, nor the differential were damaged. Even though the advisor initially promised me that if the actuator didn't fix the issue, he would talk to the manager about a refund, they ultimately avoided all responsibility. I went back to explain the real diagnosis less than 24 hours later, and they refused to return my money. They looked for every little excuse and any stupid reason not to admit their mistake, evade responsibility, and refuse to back me up on something where I was 100% correct. To make matters worse, the service manager behaved terribly: she was completely unprofessional, showed absolutely no courtesy, and flat out refused to help, claiming that the part "had already left the dealer and had no warranty." I am writing this review to warn others. You take your vehicle to the dealer thinking they are the ultimate experts, that they have all the diagnostic equipment, and that they know the brand better than anyone because they sell the cars themselves. But the reality is completely different: they have incompetent staff, lack the proper experience, and know absolutely nothing about the vehicles they represent. In the end, they just guess blindly and try to scam people. They robbed me to my face. A total scam and absolute incompetence, backed by awful management. Avoid this place at all costs.”

“Finally got a car guy & his name is Matt Schwartz! We just bought a 2026 Ram 1500 Big Horn from Matt Schwartz at North Knox, & he made the experience a total breeze! Here is why Matt is the absolute best: Great Vibe: He is incredibly easygoing & easy to talk to, but serious when it comes to getting business done. The Perfect Match: He listened to what we wanted & matched us to the truck that made the most sense for us. Saved Us Money: Matt worked hard to get us the absolute best deal & financing rate possible. VIP Treatment: He kept us comfortable, hydrated, & out of the sun the entire time. If you want a great deal on a vehicle without the typical dealership headache, go see Matt Schwartz!”