Lexus of Knoxville

“After going back and fourth with 3 other dealerships, Fighting to buy a vehicle, I decided to finally contact lexus of knoxville. I was about to stop the search for a new vehicle, but they were so helpful and kind and assisted me more than any other car purchase I have made. They gave me an amazing deal, and were very nice. Thank you lexus of knoxville! Ask for Peter!!”

“I have nothing but positive things to say about Lexus of Knoxville. Dominic helped me find my dream SUV and it was better than I could have even imagined! He is AMAZING!!! He is incredibly knowledgeable, listened intently and with care about my specific needs and what I hoped for. I am new to Lexus and he thoroughly explained everything and was always willing to answer my questions. They are not pushy and I felt very heard and valued throughout the entire experience purchasing my RX350 F sport here! Daniel with accessories went over everything that came with my vehicle and talked with me through any additional accessories I wanted. He was friendly and informative. Michael was also wonderful, explained all the different warranty options and the one coming with my vehicle. And finally, Carter was very helpful connecting my phone and helping me set up the app so I can get all the amazing technology working right away! This dealership is wonderful and made the car buying processes incredibly smooth. I drove from 3 hours away to come to this specific location and would do it again in a heartbeat for the exceptional service here!”

“We were so happy we didn't buy one, we bought two. The service is first class. The moment you walk in you feel at home. Always ask for Dallas he offers the client service you deserve, great communication, follow up, and follow through. We will buy here again, but we bought a Lexus, it may be a while.”

“5/5 across the board, I cannot say enough good things about my experience at Lexus of Knoxville, specifically with my salesperson, Walter Hoover. I flew in from St. Louis, Missouri, to purchase a 2015 Audi S5, and Walter went above and beyond from start to finish. He personally picked me up from the airport, which I was not expecting at all. That alone tells you everything about the level of service here. The car was exactly as described, the process was smooth and straightforward, and they even filled the tank before I drove off the lot. Little things like that make a huge difference and show they genuinely care about the customer experience even after the sale is done. Walter was professional, knowledgeable, and made what could have been a stressful out-of-state purchase feel completely effortless. I drove that S5 all the way back to St. Louis with a huge smile on my face the entire way. If you're looking for a dealership that actually treats you like a person and goes the extra mile. Ask for Walter Hoover. I'll definitely be recommending him to everyone I know. Thank you, Walter and the entire Lexus of Knoxville team, for an outstanding experience!”

“We bought our car from Lexus of Knoxville in 2024 and have been coming back every six months for regular maintenance. Every visit has been a great experience. The service team is always friendly, professional, and very welcoming. They patiently answer all of our questions and make sure everything is clearly explained, which we really appreciate. The waiting area is clean and comfortable, with complimentary snacks and coffee, which makes the time go by quickly while the car is being serviced. Service is always done efficiently and on time, and we feel confident that our vehicle is in great hands. It’s clear that the team truly cares about their customers and takes pride in their work. Thank you to everyone at Lexus of Knoxville for the excellent service. We’re very happy with our experience and will definitely continue coming here for our future maintenance.”