Toyota of Killeen

“If you want professional mechanic work and knowledge I would not recommend patriot gmc , service desk is very helpful and prompt on customer help and updates but what the service dept lacks is good mechanic technicians. I took back my gmc at4 back from a engine swap so they can check their work because at first day I had electrical issues given I had to drive to Baltimore I had no time to bring it back but as I returned it got worse to the point I lost my brakes and the truck went on emergency mode . I took it back and they billed me over 200 dollars for a diagnostic fee stating I needed a starter even after a bill of a new battery installed now any common sense mechanical knowledge you would question what does a starter have to do with all your electronics failing but no matter what the customer thinks it’s 200 months plus for a patriot gmc you tube certified mechanic techs diagnose plus a new starter so I gave in because it’s still a 200 plus lost even though I just wanted them to check their previous work . After that what a surprise it did the same issue still now it was a alternator diagnose by none other than a wing it diagnostic well I had enough of it even though TLC doesn’t want customers under their gmc hood I took a look and what do I find a loose terminal bolt getting loose on vibrations from driving from the same mechanic that installed a new battery from patriot gmc so either they are hustling customers or they have no mechanical knowledge sticking fat bills to customers for a wing it diagnostic”

“My wife and I would like thank our sales advisor Joslyn S. for making the purchase of our Toyota Highlander a very easy process. She was definally one of the best sales advisor we have ever delta with. She listened to our needs and what we wanted in a vehical and made it happened. From the start of the sale till the end she was there every step. Thank you,Joslyn! Lg and Sara S. We also would like to thank Rocky the finance manger for making the closing of our sale an easy one. Thank you, "Randy " oops, Rocky.”

“Had a great experience working with Steven Dominguez as my service advisor at Toyota in Killeen. He was professional, clear in explaining what my vehicle needed, and kept me updated throughout the process. The service was completed on time with no surprises. I appreciate the transparency and would definitely recommend asking for Steven if you need service.”

“Amya helped me get into a 2026 Corolla Cross originally I wanted a rav, I had to be realistic my credit wasn’t all that; but I asked Amya what other options I had and she named me a car that I still love. Get with her if you need your next reliable car 100/10 recommend. She has excellent energy and answered all my questions! Great mom car, not too big not too small great on gas.”

“I had and absolutely wonderful experience with Toyota of Killeen. I live in Austin and found a better deal in Killeen than locally. McKenzie Facetimed to show me the vehicles I was considering, answered all of my questions, and worked with me through the whole process with full transparency and no pressure. I couldn't have been happier and will certainly contact McKenzie the next time I'm in the market for a Toyota!”