BMW of Roxbury

“I had such a pleasant experience at BMW with Dean. He truly couldn’t have made leasing my 5th BMW any easier. From start to finish, it was easy, relaxed, and exactly how getting a new car should feel. Dean was willing to go above and beyond. He sent me detailed videos, answered questions, and even negotiated mostly everything via text, which was incredibly convenient. I’ll admit, I half expected something to change or go wrong once I arrived at the dealership to finalize everything but nope. It was smooth sailing from there, and Dean was somehow even nicer in person. I also really enjoyed chatting and sharing a few laughs with Arman while I waited for the paperwork. He helped pair my phone and was genuinely excited to walk me through all the new features in the truck, which made the experience that much more enjoyable. Thinking back on it, all the employees were warm and welcoming and for the first time, visiting a dealership didn’t actually suck.”

“I had an amazing experience purchasing my BMW M2, and a huge part of that was thanks to Dean. From the beginning, he was professional, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions and made the entire buying process smooth and enjoyable. What really stood out was how hard Dean worked to get me the best deal possible. He genuinely fought for me and made sure I was taken care of every step of the way. It’s clear he cares about his customers and goes above and beyond to make sure they leave happy. If you’re looking for a salesperson who is honest, dedicated, and will work to get you the best deal, I highly recommend asking for Dean. Thanks again for helping me get my BMW M2—I couldn’t be happier with my purchase!”

“Outstanding experience with Tony and BMW of Roxbury! I never even visited the dealership, yet I got the exact car I wanted at the exact price I wanted after my trade-in. Tony was responsive, transparent, and made the entire process effortless. Within an hour of our first conversation, he presented an unbeatable offer, and I placed my deposit. To top it off, he personally delivered the car to my home and completed all the paperwork there. This was simpler than an Amazon Prime delivery. Hands down the best car-buying experience I've ever had. I highly recommend Tony and the BMW of Roxbury team!”

“Great experience. I can confidently say that Tony is the best advisor they have. He went above and beyond throughout the entire process. He was upfront, honest, extremely professional, and took feedback very well. He also went beyond his normal job responsibilities to make sure everything was handled properly. Now, his general manager on the other hand… I’m kidding. The GM was great too. He found a small dent that no one would have noticed and he could have just let it go, but he fixed it on the spot. I would have never noticed without him mentioning it. The three-hour drive was absolutely worth it. I purchased a 2019 Infiniti QX50 and couldn’t be happier with the experience. I’ve only had the vehicle for about 60 days, but I’ll still be taking it to my trusted local family mechanic just for peace of mind. He better not find anything! There is some shaking when I press the brakes after going 50 and over. So we’ll be checking that out. All kidding aside, Tony was excellent from start to finish. Extremely professional and highly recommended. If you go there, ask for Tony. Also, it wasn’t just Tony , everyone I met was great. Luckily I paid cash so the financing didn’t take forever. I was in an out of finance in 7 minutes.”

“Peter Maio is absolutely fantastic to work with. I got a flat tire hours away from home, and he got my car into the shop as soon as it arrived on a flatbed with extreme short notice. He had me back on the road with a fresh annual service and brand new tire within an hour. He even gave my wife and I a loaner car so we can run out to get lunch instead of waiting at the dealership! I’ve been in the auto business for quite some time, and finding a service advisor like Peter is incredibly rare. Pete, if you’re reading this thank you so much, again.”