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CARMAX TOWNCENTER

4 Google
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10:00 AM - 9:00 PM

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Google Customer Reviews

Trinisia Fortune

Jul 10, 2026

Rating:

Everyone there was SUPER helpful, but the person I spent the most time with (and who ultimately sold me my car) was Gimel. Go see Gimel! Not only was she knowledgeable, patient, and flexible, but she was also incredibly easy to connect with. We both moved to Georgia from the same state, so it felt like I was talking to someone who truly understood what this transition has been like. She answered all of my questions, made the entire process feel stress-free, and even gave me some wonderful life advice that I’ll carry with me. It was almost like she knew exactly what I needed to hear to keep my head up. Thank you so much, Gimel! I truly appreciate everything.

cameron watkins

Jul 6, 2026

Rating:

Overall i had a pretty good experience. We run into a hiccup at no fault to the store, they corrected the issue and helped me as much as they could. DAVID GARY, you are the man brother! he was so patient with me and understood some of my frustrations. (again at not fault to the store). i would most definitely recommend coming here to buy a vehicle. Thank you CarMax! You made this a memorable experience for me.

Huyen K

Jun 11, 2026

Rating:

I have never dealt with such con artist in my life until today with Carmax! We found a vehicle and it was over priced by about 1500 and there is no hagling with the price so it is what it is. It was for my mother-in-law so she had to have the 1 vehicle so we started the paperwork and was going to take the loss. When they brought up the payments they were only giving 12.99% interest to a person with a 815 credit score.... Absolutely insane and I hope they lose more business from reading this review!!!! STAY SMART WE WALKED OUT AND WON'T BE BACK!!!

Roberta Morris

May 18, 2026

Rating:

Huge Shout-out to Mr Smith on helping with our purchase. I thank you for your patience and honesty. I really appreciate your kindness and knowledge and options you provided in order to secure this vehicle It wasn't just about a sale for him it was about customer satisfaction. Stay blessed 🙌🏾

Shay Malcolm

Feb 10, 2026

Rating:

Sam was my sales rep at CarMax Kennesaw. They have an abundance of inventory and I was able to find something within my budget. I also had interactions with Steve and their manager Greg. Sam was extremely knowledgeable, helpful and kind throughout the entire process. He helped me choose between the 2 cars I wanted to test drive. Steve was also very nice and helpful and checked on me whenever Sam had to step away to handle paperwork. Greg was kind and thorough in explaining the final process & numbers when it was time to pay. They each made the car buying experience rewarding. I’m happy with my purchase so far!