
Google Customer Reviews
KRIS* WoodS
Jul 25, 2026
Rating:
“Azim was AWESOME he sold my BabyGirl her first car. He was professional, patient, kind, and you can tell he wants his customers happy. I rate him 10 Stars... #AZIMROCKS I recommend him 10 out 10 to anyone all over the world!!!!! I bought my jeep from Carmax 10 years ago and I still have it today. CARMAX Is the BEST!!!!!!!!”
Perla Rios
Jul 24, 2026
Rating:
“If you're heading to CarMax in Katy, TX, I highly recommend asking for Mr. Azim. We never felt rushed or pressured to make a decision. He patiently answered all my questions and genuinely just wanted to help me find the right fit. It was a breath of fresh air compared to traditional dealerships. He walked us through every step of the paperwork clearly, took the time to explain all the features of the car, and made sure the vehicle was in perfect shape before I drove off. A true professional who takes pride in their job.”
jojo
Jul 14, 2026
Rating:
“Carmax on the Katy Frwy made selling my truck a pleasant experience. They are professional, nice, organized. Tegeler Chevrolet threw out a low-ball offer but Carmax's offer was very fair. They also offer a ride home if needed.”
Bailey Kimble
Jun 27, 2026
Rating:
“Not sure if I misunderstood how Carmax works or I just drew a short straw… Come in Friday 6/19 and left with 2017 Chevrolet Malibu. Went home, few hours later still on Friday.. went to store and otw back home engine light come on. Engine light after 3 hours of driving off lot. They couldn’t get it in until Monday to fix. I did get it returned 6:00pm Monday. Friday - went to work, come out and car completely black. Dead. No lights, no start. Nothing. When I called with concerns and frustrations. Carmax was unwilling to really help. All they would offer is fixing under warranty or return. I think it’s crazy! I asked the guy about initial checks? The Malibu I chose he looked, was not ever seen by car max Katy fwy until I took it in for engine light. The last look was dealership it come from… I did really appreciate and like their roadside though! I had to call twice for dead battery and both times those men were really pleasant and helpful. Today 6/27 car is returned”
Vanesa Avila
Dec 19, 2025
Rating:
“Azim helped my father-in-law purchase his car, and the experience was great. He’s very patient, listens to your needs, and makes everything easy. We always ask for him at CarMax and highly recommend him! Thank you for helping my father in law with his new car! 😊”