Mercedes-Benz of Kansas City

“We were passing through KC with our RV with a Sprinter 3500 chassis on our way to western Kansas. We got several error indicators (which made us think it was a bad wheel sensor). We pulled up to the Service Dept., with no appointment, and they worked us in to diagnose and fix the issue so we could be on our way. They were excellent to work with and they had us back on the road after just a couple of hours. Their customer waiting area was outstanding as well. We highly recommend them.”

“I recently purchased a Ford 150 truck from Mercedes-Benz of KC South. I worked with Josh Keenan and David Hughes. Both were very professional and follow-up through. They made the buying experience very easy. Thanks guys. Dave”

“I went in for an oil change and software update with an appointment. What should've been a fairly routine visit took forever. Surely you guys can do a lot better. It seems like a whole new crew that just quite didn't know what they were doing!!”

“I wanted to take a moment to share how wonderful my experience was with the salesman Max who assisted me with my recent car purchase. From start to finish, he was professional, knowledgeable, and genuinely focused on making sure I felt comfortable and confident in my decision. He took the time to answer all of my questions, never made me feel pressured, and went above and beyond to ensure everything went smoothly. It’s not often you come across someone who truly cares about their customers the way he does. His patience, honesty, and attention to detail made the entire process enjoyable and stress-free. I truly appreciate the outstanding service he provided and would highly recommend him to anyone looking to purchase a vehicle. He is a great asset to your team. Thank you again for such a positive experience.”

“I have been a loyal customer of Mercedes Benz of Kansas City for many years, and I can honestly say that this is the best dealership I have ever dealt with. Whether I need to buy a new car, order parts, or get service, they always provide me with top-notch quality, efficiency, and professionalism. The staff are exceptionally courteous and attentive, and they go out of their way to make me feel welcome and valued. The facilities are immaculate and comfortable, and they offer a variety of complimentary items and amenities while I wait. I highly recommend this dealership to anyone looking for a reliable and trustworthy partner for their Mercedes needs. Here are some photos of the waiting room from my last visit, which show how well they take care of their customers.”