Hawk Volkswagen of Joliet

“After having a really disappointing experience at another dealership, I came to Hawk feeling frustrated and unsure of what to expect. From the moment I walked in, Alex and Jose completely turned things around for me. They were patient, knowledgeable, honest, and genuinely cared about helping me find the right vehicle rather than just making a sale. They guided me through every step of the process, answered all of my questions, and made what could have been a stressful experience feel easy and enjoyable. Thanks to their hard work, I was able to drive away in a brand new car with a payment that fits comfortably within my budget. What stood out most was how supported and valued I felt throughout the entire process. It’s rare to find a team that treats people with this level of kindness, professionalism, and care. Alex and Jose went above and beyond, and I truly can’t thank them enough. If you’re looking for a dealership that will take great care of you, I highly recommend Hawk. I’ll absolutely be telling my family and friends to come here. A truly exceptional experience from start to finish. 10/10!”

“The team at Hawk Volkswagen did an EXCELLENT job explaining details of the car I was purchasing. I worked with Mario, Matt, Jose and Raphael and each of them were professional and knowledgeable about the process and the car. I appreciated their willingness to stay a little late on a Friday so we could get our car. Great work!”

“We bought a used car from Hawk Auto in Joliet about a month ago and had a great experience. Aaron, Chris, and Jose were easy to work with, professional, and refreshingly not pushy—which is pretty rare at a car dealership! The negotiation process was straightforward, we feel we got a good deal, and we're very happy with our purchase. We'd definitely recommend Hawk Auto to anyone looking for a vehicle.”

“This was one of the best car buying experiences I’ve had. I visited this location twice and another one before buying. All three visits were top notch! I’m so pleased with the staff that helped me. My sales associate Charlie Mark was extremely knowledgeable of the Volkswagen models. He answered all questions I had. He was patient with me and made sure I had all the features I wanted and respected my budget. Even suggested other options when what I wanted wouldn’t work for me. When it was time to go over the contract Rafael was great and the transaction was smooth. I appreciate the friendliness of the staff and can’t wait to come back for service. It’s been almost a month and I still love my Volkswagen Atlas. No issues and still happy as the day I drove out in my new car!! 🙌🏼🤗 Thank You Hawk Volkswagen.”

“I purchased a preowned Honda Civic car through Hawk Volkswagen by trading Jetta on 26th January its been just a week while the purchased car and with in a week had some issue with car and it popped up with some sensors on screen, while this happened gave car for servicing on 9th February and as its been more than week for car being taken for service still there was no update many promises were given and informed being available anytime at time of purchase but now if checking with service team , got yelled and was reminding about the issue being unseen by my end for not showing up at 1st appointment , I agreed for my mistake of not showing up at 1st place but the response was very terrible from the entire team working there, neither Loaner car was given and if asked , team denied completely stating no availability for next coming weeks or months!!!!!! Feeling upset for choosing them”